Program Manager, Retail Construction

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: We are seeking a detail-oriented Program Manager with owner's representative experience to support oversight of a premium interior construction program for a leading financial institution. This role drives operating cadence, stakeholder coordination, and delivery discipline across a portfolio of interior fit-out and selective base building projects in complex, operationally sensitive environments. Your day-to-day tasks will include: Program Oversight & Reporting Maintain portfolio workplans, milestones, risks, and interdependency tracking; drive PMs on lookahead/milestone compliance, flagging risks early Run program cadence meetings, ensuring clear ownership and follow-through Prepare executive-ready status updates, decision memos, and briefing materials; maintain dashboards and standardized templates Contribute input on program-level process improvements and best practices based on cross-project trends Stakeholder, Vendor & Site Coordination Coordinate across internal functions, vendors, architects, and consultants, serving as central point of contact between PMs, procurement, and Capital Planning Coordinate with third-party PMs on fit-outs within active operational facilities (airports, occupied buildings, 24/7 spaces), including permitting, security, and building operations requirements Financial, Procurement & Quality Support Request/track ROM’s from Capital Planning; coordinate RFQ/RFP processes with sourcing and procurement; vet proposals against program pricing guardrails Support funding requests and monitor program-level budget/schedule performance Support program-wide quality standards and consistency across projects by coordinating with PMs/consultants on finish specifications and installation standards Desired experience and technical skills: Requirements: Education & Experience Bachelor's degree in Architecture, Construction Management, Engineering, Real Estate, or related field 5-7 years of experience in owner's representative, program/project management, or in-house corporate real estate roles, ideally supporting premium interior construction Working knowledge of interior construction scopes Technical Skills & Tools Strong attention to detail; ability to interpret shop drawings, material submittals, and schedules to support PM oversight and compliance tracking Working knowledge of architectural/interior/MEP drawings; understanding of PM methodologies, budgeting, forecasting, and scheduling Communication & Organizational Skills Clear written/verbal communication; able to produce concise, executive-ready materials Strong organizational skills managing multiple workstreams in a dynamic environment Collaborative style; comfortable driving PM accountability without direct management authority Preferred: Experience supporting RFQ/RFP and contract coordination Proficient in MS Excel, Word, PowerPoint, Outlook; Adobe/Photoshop and Smartsheet Experience aggregating data and implementing dashboards utilizing AI tools This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 126,000.00 – 160,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. #J-18808-Ljbffr Jones Lang LaSalle Incorporated