Service Manager

Benefits Start Day 1 for Full‑Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to “protect people, enhance lives, and preserve the planet.” For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries. What is this role about? Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers. What does a “Day-in-the-Life” look like? Responsibilities Monitoring branch scheduling and ensuring pest tech routes are successfully completed Ensuring regulatory compliance and safety standards are met or exceeded Responding to customer concerns, including resolving cancellation requests Inspecting and evaluating the performance of Pest Technicians Monitoring and maintaining inventory levels of pest control products Facilitating continual training of local sales and service teams What do I need to be successful? An associate’s degree (a four‑year degree is highly desirable) Must possess a valid driver's license from state of residence Having 1‑2 years of related experience is very helpful, but not required Willingness to relocate is highly desirable Ability to effectively lead and motivate others Strong communication skills – verbal, written, presenting Good problem‑solving skills and ability to develop practical solutions Ability to build rapport easily and establish trust with customers and employees Detail oriented and understanding the importance of safety Aptitude for basic/intermediate math – necessary for calculations related to sales and service Comfortable working outside and in confined spaces such as crawl spaces and attics when necessary Why should I choose Terminix? Comprehensive training and licensure, all paid by the company Company vehicle, gas card, cell phone, and laptop Highly competitive compensation Opportunities for advancement and career growth Medical, dental and vision coverage with discounts on Terminix brands Short‑ and long‑term disability and life insurance Paid time off Pay Range Yearly: $57,000.00 – $92,000.00 Disclaimer The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position. Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action‑Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre‑hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Employees in this position perform work within customer’s residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer’s records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non‑violent and non‑disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work. #J-18808-Ljbffr Terminix