Clinical Operations Manager

Mgr Ambulatory Clinical OperationsWe are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health's community hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.Job SummaryThe Manager Ambulatory Clinical Operations is responsible for the coordination and management of clinical operations within UVA Community Health Medical Group (UVACH MG). This individual provides clinical supervision and is responsible for ensuring standardization and alignment of clinical processes and care delivery across the UVACH MG clinics. The Manager Ambulatory Clinical Operations will have a strong presence in the clinics providing direct clinical support to clinic leadership, providers, and front-line clinical staff. The Manager Ambulatory Clinical Operations reports to the UVACH Medical Group Director of Nursing and Quality. Key responsibilities include facilitating change and participating in project management and strategic planning activities within Ambulatory Operations to enhance the UVA Health strategic plan. The role also involves coordinating clinical operation activities of the Medical Group, fostering a culture of collaboration and shared decision-making among clinical staff, providers, leaders, and other healthcare professionals, and providing guidance and support to clinical staff including opportunities for continuing education, certification, and career advancement within the organization.QualificationsEducation: 4 Year/Bachelor's Degree in Nursing required. Experience: Minimum of 5 years of clinical RN experience required. 4 years of supervisory experience required. Refer to the Life Support Training Policy for additional details. Licensure: Current RN licensure in applicable state required. Additional Skills/Requirements Required: Understands and applies: current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; customer needs and expectations and knowledge for improvement to exceed customer expectations; principles of change management.Additional Skills/Requirements Preferred: Certification in area of practiceCompetenciesAnalysis: Analyzes processes and creates deliverables to provide information and recommendations for improvements.Quality Improvement: Demonstrates involvement in the unit's annual and/or periodic assessment efforts, including efforts to improve the quality services.Customer Service: Builds relationships and maintains strategic partnerships with key internal and external stakeholders.Financial Management: Manages tasks and resources within the department to achieve quality and meet budget requirements.The incumbent may be asked to perform additional duties as assigned.Physical DemandsPhysical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment.OtherMay require the use of safety equipment, such as HEPA mask, for infection prevention: YesOn call responsibilities as directed: YesAbility to travel between campus buildings, remote facilities, and out of town as needed: YesThe base compensation range for this role is $38.0 - $63.61 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.