Guest Experience Supervisor
Splash In
Join the Dash In Team as a Front of House Guest Experience Supervisor
Position at Dash In
Required Availability:
Must be available to work overnight/graveyard shifts (10:00 PM – 7:00 AM)
Must be available to work weekends and holidays as needed
Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is Great Place to Work Certified™ and recognized as one of Fortune's Best Workplaces in Retail™. We're looking for a Guest Experience Supervisor to help lead our team and deliver exceptional guest experiences every day.
Your Role in Creating Remarkable Experiences:
- Collaborate with the Guest Experience Manager and Store Manager to build, develop, and train a high-performing team of retail associates.
- Ensure smooth front-of-house operations and provide your team with the tools and resources needed to deliver outstanding guest experiences.
- Proactively engage with guests and address questions or concerns promptly.
- Support associates in meeting guest needs efficiently while maintaining a "no wait" experience.
- Monitor customer flow and open registers as needed to ensure seamless service.
- Uphold Dash In Brand Standards by maintaining high levels of guest engagement, cleanliness, safety, and operational excellence.
- Communicate inventory and ordering needs effectively with the Guest Experience Manager.
- Complete additional responsibilities as assigned by the Guest Experience Manager and Senior Store Manager.
Qualifications and Experience:
- Minimum of 1 year of supervisory or management experience in a customer service or retail environment.
- High School Diploma or GED required.
- Ability to multitask and solve problems effectively in a fast-paced environment.
- Comfortable using technology, including POS systems and related software.
- Strong commitment to providing exceptional guest experiences with excellent interpersonal skills.
- Active ServSafe Certification preferred.
Why Dash In?
Join a company that drives innovation, delivers exceptional value, and fosters a positive work environment. At Dash In, we are committed to supporting your growth and development.
Employee Benefits and Perks:
Time Away From Work
- Paid vacation, sick leave, personal leave, and company holidays.
- Two paid Community Engagement Days each year.
Family Support
- Paid parental leave for new parents.
Learning and Development
- Tuition reimbursement.
- Professional development programs.
- Certificate program assistance.
Financial Well-Being
- 401(k) with employer-matched contributions.
- Financial planning assistance.
Healthcare
- Affordable medical, dental, and vision coverage.
- Health Savings Account (HSA) options available.
Additional Benefits
- Pet insurance.
- Basic life insurance.
- Short- and long-term disability coverage.
Career Growth
- Advancement opportunities throughout the Mid-Atlantic region.
Employee Discounts
- Discounted coffee and fountain beverages.
- Discounts on fresh food at Dash In corporate stores.
- Discounted monthly car wash memberships.
We're excited to meet you and welcome you to our family. Apply today and help us create greatness together.
Dash In is an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment based on age, race, religion, color, disability, sex, sexual orientation, national origin, or any other protected characteristic under applicable law.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Supervisor in Waldorf, MD vacancy
- ...Join the Dash In Team as a Front of House Guest Experience Supervisor Position at Dash In Required Availability: Must be available to work overnight/graveyard shifts (10:00 PM – 7:00 AM) Must be available to work weekends and holidays as needed Are you ready...SuggestedTemporary workNight shiftWeekend work
Splash In
White Plains, MD4 days ago - Dash In in White Plains, Maryland, is seeking a Front of House Guest Experience Supervisor to enhance guest satisfaction and lead a dynamic team. Responsibilities include ensuring smooth operations, training staff, and engaging with customers to address their needs effectively...SuggestedNight shift
- ...Guest Experience Supervisor Position at Dash In Guest Experience Supervisor Join the Dash In Team as a Front of House Guest Experience Supervisor: Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family...SuggestedTemporary work
- Join TLTsolutions as a Guest Services Specialist in Waldorf, MD, dedicated to maintaining the highest cleanliness standards for our... ...of our team, you'll ensure immaculate rooms and excellent guest experiences, while benefiting from competitive salary and various perks including...Suggested
- Wills Group is seeking a Guest Experience Manager for Dash In in White Plains, MD. In this pivotal role, you will lead the Front of House team and ensure excellent guest experiences while managing retail operations 24/7. The ideal candidate has experience in operations...Suggested
- Wills Group in La Plata, MD is seeking a Guest Experience Supervisor for a full-time position. This role involves collaborating with management to train a high-performing team and ensuring smooth operations while providing exceptional guest experiences. Candidates should...Full time
- ...Guest Experience Manager – Waldorf, MD Benefits and Perks Up to 5 weeks of paid time off, including 3 weeks of vacation, 6 days of sick leave, and 4 personal days. 8 paid holidays annually. 2 paid community service days each year. 100% tuition reimbursement. Affordable...Full timeTemporary workNight shift
Dash-In
White Plains, MD23 hours ago $17.7 - $22.62 per hour
...necessary equipment. The noise level in the work environment is normally moderate. Environment where pets are present. Experience, Education And/Or Training: Associate's degree preferred, or the equivalent combination of education, training and...Hourly payMinimum wageFull timeTemporary workPart timeFlexible hoursBanfield
Waldorf, MD1 day ago$23.25 - $24.5 per hour
...welcoming environment. You'll model our Values and elevate the guest experience one repair at a time. Why Work at AMC? At AMC, gain valuable... ...Model strong leadership by guiding and developing crew and supervisors to perform their roles with excellence and confidence....Work at officeLocal areaAMC Entertainment Holdings
Waldorf, MD4 days ago- A reputable firm in Friendly, Maryland, is seeking a Receptionist to serve as the first point of contact for customers and visitors. The ideal candidate will combine strong phone etiquette with organizational skills to provide a welcoming environment. Responsibilities ...Work at office
Masterman's, LLP
Fort Washington, MD15 hours ago - ...Operations Job Category/Area of Expertise: Retail Operations Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 team members work in stores and offices in 15 states, proudly serving...
$15 - $22 per hour
...dashboard daily. Review monthly P&L statement with store manager and discuss areas of opportunity. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: High School Diploma Excellent interpersonal and leadership skills Must complete Assistant Manager...Hourly payMinimum wageLocal areaFlexible hoursO'Reilly Auto Parts
Waldorf, MD4 days ago- Salon ManagerPosition OverviewThe NappStar Salon Manager is responsible for the successful daily operation of the salon. This role provides hands-on leadership, oversees all operational functions, and ensures the salon consistently meets NappStars brand, service, and quality...Full timeContract work
NappStar DMV
Waldorf, MD1 day ago $27 - $37 per hour
...processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all...Hourly payMinimum wageFull timeTemporary workPart timeApprenticeshipWork experience placementLocal areaWalmart
Waldorf, MD1 day ago$22 - $22.25 per hour
...from $22.00 to $22.25 and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time,... ...Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the...Hourly payLocal areaSpencer Gifts
Waldorf, MD3 days ago$70k - $97.81k
...financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute...Full timeTemporary workFlexible hoursShift workAfternoon shiftHarbor Freight
Waldorf, MD4 days ago$28 - $31 per hour
...limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide an 8 or more weeks...Hourly payFull timeTemporary workLocal areaFlexible hoursPanda Restaurant Group
Waldorf, MD4 days ago$88.4k - $148k
...innovation, embrace calculated risks, and approach challenges with creativity. With a relentless focus on the customer and Associate experience, they leverage insights to build lasting relationships and deliver! Key Responsibilities Leadership & Communication Lead,...Minimum wageFull timeWork at officeLocal areaDay shiftAfternoon shiftSafeway
Waldorf, MD3 days ago$25k
...industry trends and share knowledge with the team. Qualifications A valid state cosmetology or barber license. Previous leadership experience in a salon environment preferred. Strong leadership and interpersonal skills. Excellent communication and customer service...Afternoon shiftSport Clips
Waldorf, MD3 days ago$38 - $40 per hour
...and customer-oriented? Join our team and become the Maintenance Supervisor for our Smallwood Gardens and Palmer apartment community. Why... ...Requirements: - 3 to 5 years of apartment maintenance experience - A valid CFC with Type I and II or with Universal certification...For contractorsSummer workWork at officeMonday to FridayCapreit
Waldorf, MD4 days ago$15 - $22 per hour
...numerical and alpha characters quickly and accurately. Knowledge of automotive parts, equipment, and systems. Desired Skills and Experience Experience in O’Reilly store and/or distribution center operations. Completion of O’Reilly management training program. Advanced...Hourly payMinimum wageO'Reilly Automotive Stores, Inc.
Waldorf, MD2 days ago$100k
...Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products...Local areaSlice Merchant Services
White Plains, MD23 hours ago- ...Maintenance Supervisor I Gates Hudson, Waldorf, MD Overview The Maintenance Supervisor is responsible for maintaining the physical integrity... ...Qualifications High school diploma/GED required. 3-5 years of experience as a Maintenance Technician, preferably residential. 1-3 years...Full timeFor contractors
Gates Hudson
Waldorf, MD4 days ago $80k - $95k
...IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: ~5+ years of account management experience, or 7+ years in the insurance industry ~ Thorough knowledge of insurance brokerage and client needs ~ Required...For contractorsRemote workInsurance Office of America
Waldorf, MD23 hours ago$5,000 per month
...sponsorship outreach and solicitation for two annual events Other duties as assigned Qualifications: Bachelor’s degree or equivalent experience. Seven plus years of experience in fundraising, donor relations, or nonprofit development required. Proven track record of...Work at officeLocal areaRemote workAfternoon shiftThe Arc Southern Maryland
Waldorf, MD3 days ago- ...Director. The role involves overseeing store operations, developing team members, and driving sales through exceptional customer experiences. The ideal candidate should have 3-5 years of retail leadership experience, strong communication skills, and a passion for fostering...Full time
Safeway
Waldorf, MD3 days ago - ...operate a cash register. Ability to accurately and timely perform routine mathematical computations and count change. Education and Experience High School diploma or G.E.D. preferred and experience working in a retail store preferred or any equivalent combination of...
Salvation Army
Waldorf, MD4 days ago $17.5 - $18.5 per hour
...relationships with all Extra Space employees. Perform additional duties as assigned. Your Qualifications 1+ year of customer-facing work experience . Sales experience preferred. Current valid driver's license and access to a reliable personal vehicle; except in New York City...Hourly payMinimum wageWork experience placementSeasonal workWork at officeLocal areaExtra Space
Waldorf, MD2 days ago- ...to increase customer acquisition and retention Implement sales strategies that support company growth objectives Customer Experience Deliver exceptional customer service and create a best-in-class customer experience Resolve customer concerns quickly and professionally...Local areaFlexible hoursAfternoon shift
$27 - $37 per hour
...adopting new technologies, and supporting change. Minimum Qualifications Completion of 2+ years of college, or 1 year of retail experience + 1 year supervisory experience, or 2 years of general work experience including 1 year of optical experience. High school...Full timeTemporary workApprenticeshipWork experience placementShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Supervisor. Be the first to apply!
