Receptionist
Insight Global
We have an immediate opening for a temporary Receptionist in our client's Los Angeles office. This is a key front-facing role, as the Receptionist is the first point of contact for clients, visitors, and employees. The ideal candidate will present a professional and courteous image while providing exceptional service and support to ensure all requests are addressed promptly and effectively. Other duties include the below:
- Client Interaction:
- -Greet and assist clients, guests, vendors, and employees in a courteous and professional manner
- -Direct and escort clients and visitors to the appropriate meeting room
- -Answer and screen incoming calls via Microsoft Teams, redirecting or taking messages as necessary
- -Monitor the LA office reception inbox
- -Assist clients with general inquiries about the firm's services and procedures
- Administrative Support:
- -Schedule and confirm conference room and hoteling reservations within the LA Office
- -Handle catering requests for internal and client meetings; assist with processing catering invoices
- -Assist with on-site meetings to ensure all needs are met and address real-time guest requests
- -Distribute and track temporary employee access cards
- -Enter all visitors into the building security and visitor management systems
- -Maintain a tidy, welcoming, and professional reception area at all times
- Other Duties:
- -Assist with special projects as assigned by attorneys or the Office Administrator
- -Perform additional tasks as needed to support daily office operations
Required Skills & Experience
- High school diploma or equivalent required; associate's degree or higher preferred.
- 2+ years of reception or customer service experience, preferably in a law firm or professional office environment.
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
- Professionalism and discretion when handling sensitive or confidential information.
- Ability to remain calm under pressure and respond with a client-service mindset.
- Reliability, punctuality, and strong attention to detail.
- Flexibility to work occasional overtime or adjust schedule as needed.
- Friendly and approachable demeanor.
- Strong sense of teamwork and a service-oriented mindset.
- Sound judgment, proactive attitude, and strong problem-solving skills.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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