Event Specialist - Boston, MA

Event Specialist – Zero Gravity Basketball Position Type: Seasonal / Event-Based (Sep. - Nov./ March - June) Schedule: Weekends and event days only (hours vary by tournament, usually around 25 hours) Location: On-site at tournament venues (local and travel events as needed). Facilities will be in Boston, MA area or within a 30 minute commute Position Overview The Event Specialist serves as the on-site leader for youth basketball tournaments, ensuring smooth event operations and an excellent experience for players, coaches, staff, and spectators. This role is active only during scheduled events and requires strong organization, leadership, and customer service skills in a fast-paced sports environment. Key Responsibilities Event & Site Management Act as the primary site manager during assigned youth basketball tournaments. Oversee all games, courts, and schedules to ensure tournaments run efficiently and on time. Manage event flow, including team arrivals, game transitions, and venue logistics. Maintain a safe, organized, and positive environment for athletes, staff, and spectators. Staff & Operations Oversight Coordinate and manage all external event workers, including referees, scorekeepers, admissions staff, trainers, and facility staff. Serve as the main on-site contact for event personnel and resolve issues as they arise. Ensure staff are informed of schedules, expectations, and tournament procedures. Game Operations & Technology Update game scores, brackets, and standings in tournament management software in real time. Verify scoring accuracy and communicate any schedule changes or delays to teams and staff. Troubleshoot basic operational or technology issues during events. Relationships & Customer Experience Build and manage relationships with coaches, program directors, referees, and venue partners. Provide a high level of customer service and act as a professional representative of the organization. Handle questions, concerns, and conflicts calmly and professionally. Marketing & Social Media Capture and post event highlights, scores, photos, and short videos to designated social media platforms during tournaments. Help promote the tournament atmosphere and brand presence on-site. Qualifications & Skills Experience in event operations, sports management, or youth athletics (basketball experience preferred). Strong leadership, organization, and problem-solving skills. Ability to work long event days in a fast-paced environment. Excellent communication and interpersonal skills. Comfortable handling high-pressure situations Comfortable using tournament software, scorekeeping systems, and mobile technology. Social media familiarity for real-time event posting. Reliable transportation and availability on weekends. Physical & Schedule Requirements Ability to stand and walk for extended periods during event days. Must be available for scheduled tournament weekends and event hours. This role does not include off-event administrative work. Why Join Us Flexible, event-based seasonal work. Be part of a high-energy youth sports environment. Make a positive impact on young athletes and their families. Opportunity for repeat event assignments throughout the season. Path towards a full-time career in the sports world. Equal Opportunity Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #J-18808-Ljbffr Gondola