Watchstander Operations Manager

Watchstander Operations Manager Pay Rate: The annual base salary range for this position $68,600 - $93,100. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills. Position Location: Portsmouth, VA (on-site) Telework/Work-from-Home Authorized: No About the Role The Operations Manager will monitor incoming data channels in accordance with the USCG's OPTASK COP to ensure that connectivity is maintained with all supported nodes, and to verify that uninterrupted information flows are maintained. In the event of interrupted information flow, you shall follow procedures in the OPTASK COP. Responsibilities Maintain the track database in accordance with the OPTASK COP. Resolve all ambiguous data received by either merging the data with an existing track or initiating a new track. Coordinate via Secret Internet Protocol Router Network (SIPRNet) Chat or email with other USCG units to correct shortfalls and/or inconsistencies in data conventions and reporting intervals, resolve data conflicts, and merge data with other site-specific data. Maintain situation awareness of ongoing events, evolution, and exercises within their respective area of responsibility in accordance with the OPTASK COP. Support the Area Commanders in broadcasting the COP to USCG HQ as requested by USCG HQ and Coast Guard Command Centers to ensure data timeliness and data integrity. Utilize available tactical decision aids, such as overlays, track groups, Position of Intended Movement (PIM) tracks, site controls, plot controls, and other display enhancement features to highlight high interest data to make this information easily accessible to the operational commander. Ensure that prepared overlays, track groups, and other display enhancements are correct for the required weekly operations brief covering the previous 24 hours prior to 0800 (8:00 AM). This information shall capture all essential elements of the COP. Coordinate with the Area Commander's technical staff for the restoration of GCCS failures in accordance with the Common Operational Picture Synchronization (COP SYNCH) Manual. Assist in the trouble shooting and system failure restoration efforts of associated District's systems. Coordinate with the LANTAREA Command Center staff to identify exercises, operations, or events that may require increased focus on the COP and schedule increased manpower, if necessary. Be prepared to adjust watch stander manpower, if required, due to changes to support surge operations in response to a national crisis where increased focus on the COP may be required. In the event of a catastrophic event where the LANTAREA Command Center is unusable or evacuated, the watch standers must be prepared to relocate to a Continuity of Operations (COOP) site. Any additional manpower required will be negotiated and approved before work is started by the Contracting Officer and incorporated into the task order in accordance with the Changes Clause. Control access to the individual (COP SYNCH) Architectures in accordance with the procedures contained in the COP Standard Operating Procedure (SOP). Assign permissions as well as add and delete various nodes, as required by the Operational Commander. Recommend enhancements or modifications required for the USCG's SOPs governing GCCS operations or COP development in the monthly progress report to Atlantic Area Operational C4 and Security Division (LANT-6) and CG-761. Provide expert technical advice and support to LANT-6 and CG-761 to help manage the USCG COP program. Maintain the resource library of publications and directives required for the proper performance of the USCG's COP. Account for classified material in accordance with the USCG and site-specific directives. Provide on-the-job training and orientation for completing tasks to government personnel during a normal watch when requested by the senior watch supervisor. Additional Responsibilities Perform other duties, as assigned. Experience Requirements At a minimum, five (5) years' experience managing a staff of Global Command and Control (GCCS) operators for the U.S. Coast Guard or Department of Defense. The Operations Manager shall have a mastery of the U.S. Coast Guard and Department of Defense policies and procedures for GCCS and Common Operational Picture (COP). Other Required Skills & Abilities Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract. Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook. Security Clearance Requirements Secret Clearance US Citizenship Requirements This position requires U.S. Citizenship as the contract is only staffable by U.S. Citizens. Equal Opportunity Employer We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply! #J-18808-Ljbffr Sawdey Solution Services