General Manager

General Manager – Love Art Sushi Location: Boston, MA Company: Love Art Sushi Compensation: $65,000 - 80,000 annually (based on experience) + performance-based bonuses Employment Type: Full-Time About Us Love Art Sushi is a fast-growing, fast-casual restaurant brand focused on high-quality, customizable sushi and poke offerings. We pride ourselves on speed, consistency, and delivering a great guest experience in a high-volume environment. Role Overview The General Manager (GM) is responsible for the overall performance of the restaurant, including operations, staffing, financial results, and customer experience. This is a hands‑on leadership role that requires both on‑floor execution and high‑level accountability of the business. You will be responsible for ensuring the store runs smoothly at all times — including staffing, call‑outs, and operational challenges — while building a team that consistently delivers results. Key Responsibilities Operations & Store Performance Manage daily restaurant operations, including opening, closing, and peak service execution Ensure fast, accurate, and high-quality food production and service Maintain cleanliness, organization, and operational standards across all areas Troubleshoot and resolve issues with POS, delivery platforms, equipment, and vendors Staffing, Scheduling & Coverage Build and manage schedules aligned with sales and labor targets Own staffing coverage, including resolving call‑outs, no‑shows, and last‑minute gaps Hire, onboard, and retain strong team members Manage labor efficiency and staffing levels in real time Leadership & Team Development Lead, coach, and develop your team Hold staff accountable for performance, attendance, and standards Deliver feedback, conduct performance conversations, and manage disciplinary actions Build a strong, positive, and professional team culture Financial Performance Own the store performance through labor, food cost, and controllable expenses Manage store‑level P&L performance Manage labor costs, food costs, and controllable expenses Monitor sales trends and implement strategies to drive revenue Reduce waste and improve operational efficiency Customer Experience Ensure a consistent, high-quality guest experience Address customer concerns and resolve issues professionally Set the tone for hospitality and service standards Food Safety & Compliance Enforce all food safety, sanitation, and health standards Ensure compliance with local and state regulations Maintain logs, audits, and operational checklists Qualifications 1–5+ years of restaurant management experience (GM or AGM preferred) Experience in fast‑casual or high‑volume environments strongly preferred Strong leadership and team‑building skills Ability to manage both operations and financial performance Comfortable making decisions and solving problems in real time Strong organizational and communication skills ServSafe certification (or willingness to obtain) What We Offer Performance-based bonus opportunities PTO and growth opportunities within a growing brand Free meals and employee discounts #J-18808-Ljbffr