Account Services Lead: Customer Experience & Escalations
Balance Innovations
Balance Innovations in Coppell, TX is seeking an Account Services Lead to serve as the primary point of contact for customer concerns. This role will focus on managing customer relationships, overseeing problem resolutions, and ensuring satisfaction through effective project management. The ideal candidate has at least 5 years of experience in customer success or account management. Competence in tools like Salesforce and proficiency in MS Products are essential for success in this position. #J-18808-Ljbffr Balance Innovations
$24 - $27 per hour
Job Title Account Services Lead Location Preferred - Coppell, TX Pay $24-27/... ...primary point of contact for all customer concerns, responsible for... .... You will handle escalations, project management, problem... ...improvements and the customer experience. Understand unique customer...SuggestedFull timeLocal area$70k - $90k
...Summary Job title: Service Lead, Energy Storage... ...engineering, or construction experience is required ~... ...role with a focus on customer outreach Travel will... ...building trust, growing accounts, and staying... ...challenges before they escalate Re‑engage inactive...SuggestedFull timePart timeFor contractorsWork at officeRemote workFlexible hours- ...people who anticipate, lead, and believe that... ...As a Business Account Specialist - SMB,... ...'s small business customers. You will ensure that... ..., plans, and services available. What... ...world-class customer experience to delight our... ...proactively. De-escalation & Empathy: Interpersonal...SuggestedTemporary workPart timeWork experience placementWork at officeImmediate startWork from homeRelocation packageShift work3 days per week
- ...be based on your skills and experience — talk with your recruiter to... ...Acquisition, Sales @ QXO The Customer Sales Manager is responsible... ...members to deliver exceptional service and meet departmental goals.... ...The managers will also handle escalated customer issues, monitor performance...SuggestedFull timeWork at office
- ...Description Summary: The Accounts Payable (AP) Specialist Lead is responsible for... ...routines. Address escalated items in a timely and efficiently... .... Demonstrate strong customer service while upholding CHRISTUS... ...) is preferred Experience ~4+ years of AP or...SuggestedFull timeWork at office
- ...have to be a typical fast-food experience. Chipotle has always done things... ...everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and... ...with a demonstrated purpose as it leads the way in digital, technology...Work at officeLocal areaShift work
- ...About Company: Denali is the leading organic recycling company on a mission... ...scalable solutions across the nation. Our services and products touch thousands of acres... .... Apply to join our team today! Customer Experience Account Manager Dallas, TX Salaried...Weekly payFull timeTemporary workLive outWork from home
- ...innovative sales strategies to secure our services in multiple dwelling unit (MDU)... ...growth and revenue. What our Account Executives for Community Solutions enjoy... ...Simplifying and enhancing the customer experience. Developing strategic sales presentations...Contract workWork experience placementWork at officeLocal areaVisa sponsorshipNight shift
- ...is seeking a dedicated individual for a sales and service role to promote upgrades and maintain customer relationships. Responsibilities include scheduling,... ...candidate has a high school diploma and customer service experience while being efficient in MS Office and possessing...
- An automotive service company in Carrollton, Texas is seeking an experienced... ...and ensure high levels of customer satisfaction. You will manage... ...automotive service staff, lead hiring and training efforts,... ...will have extensive experience in auto services and excellent...
$85k - $100k
...Customer Service Department Manager Pay from $85,000 to $100,000 per... ...to deliver the exceptional experience our customers love. Careers... ...Responsibilities Train Team Leads to build a high-performing,... ...efficiency. Resolve escalated customer issues promptly....- ...businesses and drive growth? As an Account Executive at Spectrum... ..., phone, video and mobile services by guiding leads from first contact through... ...execution and exceptional customer service Attend sales meetings... ...and enhance the customer experience through proactive...Casual workWork at officeLocal areaVisa sponsorship
- ...Customer Success Manager - Bilingual: English/Spanish... ...with our strategic-level accounts across the Americas.... ...needs, issues, and escalations. Driving regular communication... ...improve product and services. Developing... ...re looking for: ~ Experience: ~3 years of experience...Work at officeWork from home
$163k - $413.6k
...We are seeking a new talent to lead our Account Management team and Residential Services where you will have the opportunity to lead our Residential Offering... ...be responsible for using your deep knowledge and experience in Sales, Delivery and Account Management to shape...Live inWork at officeLocal area$40k - $60k
A leading auto service company in Euless, Texas, is looking for an Automotive Service Advisor who will ensure a high standard of customer service and team performance. Responsibilities include supervising... ...customers to optimize their experience. Candidates should possess...- ...Description Job Title: Customer Experience & Service Manager Direct... ...Manager is responsible for leading Astura Medical's customer... ...orders, inquiries, and escalations. Oversee daily workflow... ...~ Leadership: Inspires accountability, collaboration, and performance...
- ...Account Executive At Spectrum Business Do you thrive in dynamic... ..., phone, video and mobile services by guiding leads from first contact through... ...execution and exceptional customer service Attend sales... ...simplify and enhance the customer experience through proactive...Casual workWork at officeLocal area
$57.68k - $80k
...Accounts Receivable Lead Hybrid remote - 3 days onsite in Las Colina office... ...accountability, responsiveness, and a customer-focused mindset. Partner... ...and risk guidelines to escalate potential exposure issues.... ..., billing, or collections experience ~ Experience in project-...Work at officeRemote work$71.2k - $118.6k
...insights, products, and services that make quality care... ...Engagement & Escalation Management * Manage... ...and, when appropriate, lead meetings or represent... ...Degree or equivalent experience typically requires 4+... ...chatrooms or using email accounts such as Gmail or Hotmail...Work at office- ...hiring a Pharmacy Account Executive (Pharmacist... ...for driving customer retention, managing the Client Services Supervisor (CSS),... ...and related tickets Lead workflow calls with... ...enhance customer experience and software utilization... ...Ability to handle escalated calls and complex...H1bWork at officeFlexible hours
- Financial Additions is seeking an experienced Accounts Payable Supervisor for a 2-3 month onsite contract role in Irving, Texas. The ideal candidate will have 3-5 years of AP Supervisor experience, knowledge of KPI dashboards, and proficiency in Dynamics 365 and OCR. Responsibilities...Contract work
- ...heart. As the nation's leading family-owned... ...We give our customers more than just products... ...give them personalized service, strategic insight, and... ..., ensuring fairness, accountability, and consistency.... ...elevate every customer experience. Drive Results: Establish...Full timeWork at office
- ...Retention Supervisor to lead and support our... ..., and ensuring customer interactions are... ...growth, and service satisfaction.... ...exceptional customer experiences. This individual... ...retention Manage escalated customer concerns... ...growth and accountability Develop and...Work at officeWeekend workAfternoon shift
- CLARK Material Handling Company is seeking a National Account Sales Manager, a critical role focused on driving sales through national... ...collaboration with internal departments to ensure top-notch customer experience. Ideal candidates will have a background in high volume...Remote work
- ...pursuit of solutions for our customers. Together, we champion the strength... ...The Domestic Customer Account Manager is responsible for day... ...be responsible for customer service (24/7), tracking, routing, problem... ...previous Freight Forwarding experience Proficient in MS Word, Excel...Local areaWorldwideFlexible hours
- ...General Description Do you have experience in Consumer Packaged Goods (CPG)... ...opportunity for you! We are looking for a Customer Business Manager to help support accounts within our portfolio, as well as... ...opportunities. Resolve customer service issues and build strong...Shift work
- ...shift functions of the baggage service department for the Baggage... ...: A. EDUCATION AND EXPERIENCE 1. High School diploma or... ...experience necessary. 3. Previous customer service experience preferred... ...are responsible and held accountable for your die plate. 26. Perform...Immediate startShift work
- ...Service Coordinator The Service Coordinator is... ...communication between customers, technicians, and internal... ...to provide updates, escalate issues, and resolve... .... Demonstrate accountability, enthusiasm, and a commitment... .... Education and Experience ~ High School...Work at office
- Wolters Kluwer N.V. is hiring a Senior Customer Success Specialist in Coppell, Texas. This role is crucial to ensure clients achieve... ...years in customer-facing roles. Strong analytical skills and experience with CRM tools like Salesforce are required. Wolters Kluwer is...
$120k - $130k
Vaco Recruiter Services is seeking an Accounts Payable Manager located in Coppell, TX. This hybrid role involves leading a team responsible for all aspects of accounts payable, including mentoring team members, optimizing workflows, and maintaining positive vendor relationships...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Account Services Lead: Customer Experience & Escalations. Be the first to apply!
- account manager team lead Coppell, TX
- early intervention service coordinator Coppell, TX
- service lead Coppell, TX
- family service coordinator Coppell, TX
- service coordinator Coppell, TX
- service team leader Coppell, TX
- food service coordinator Coppell, TX
- customer marketing Coppell, TX
- customer engineer Coppell, TX
- customer retention Coppell, TX



