Clinical and Administrative Assistant

Job Description

Job Description

Job Title: Clinical and Administrative Support Assistant

Location: Charlotte Acupuncture and Wellness Center

Charlotte Acupuncture and Wellness Center is seeking a positive, motivated, and friendly Clinical and Administrative support assistant. We are looking for someone who will be an integral part of our team, flexible and excited to support our patients in their mission to regain their health. We are in need of another team member to help us with our ongoing mission of providing top-quality complementary healthcare services to our valued patients. Our team is the foundation of our practice and success. We work together to create an environment of mutual respect, trust, and belonging.

Why Work With Us?

• Meaningful Work: Be a part of a team that truly cares about making a difference in patients' lives.
• Training: Afraid you might not possess the skills? A strong work ethic and a positive attitude are what are most important to us. We are willing to help the right candidate and provide training and development to help you succeed in your role.
• Team Environment: Work in a team that values mutual respect, continuous learning, and collaboration.
• Holistic Approach: Engage in a healthcare setting that believes in evidence-based practices and treats patients as a whole.
• Established and Reputable: Proudly serving Charlotte since 2006.

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How to Apply: If you’d like to join this rewarding team, we require that you complete the following form to be considered for the position:

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Responsibilities: This position requires a mix of both clinical support in the treatment rooms and administrative support at the front desk. You are often our patients’ first and last contact when they visit us, and you play a valuable role throughout their healing process. Responsibilities include:

• Managing patient flow and clinical support of our providers according to guidelines
• Maintaining a safe and clean clinical environment
• Scheduling appointments
• Instilling confidence in patients and putting them at ease
• Entering patient information into computer systems
• Answering phones
• Managing email and text communication
• Collecting payments
• Insurance and third-party referral coordination
• Organizational and administrative tasks
• And more...

Our Ideal Candidate Will Possess the Following Qualities:

• You take immense pride in helping others.
• You are a reliable and quick-thinking team player.
• You believe in top-notch customer service and believe that everyone deserves it.
• You like to stay busy and find ways to add value to your job positions.
• You are a multi-tasker extraordinaire, have stellar organizational skills, and enjoy a fast-paced and challenging environment.
• You are compassionate and optimistic and like to be on your feet more than just sitting at a desk all day.
• You view your success and the success of your employer as being connected.

Work Environment: At Charlotte Acupuncture and Wellness Center, our practice is more than a place of work; it is a team committed to taking excellent care of others, as well as continuous learning and refinement. We encourage a mutually supportive and inclusive environment where every team member's contribution is valued. We believe in an evidence-based, holistic approach to healthcare, viewing and treating the person as a whole. Our mission is to deliver exceptional care and make a lasting impact on our patients' lives.

Details:

• Wage: $16 per hour during the training/probationary period
• Free gated parking
• Complimentary acupuncture treatments
• Matching 401(k) contributions after plan qualifications are met

Schedule:

• Clinic hours: Monday to Friday
• • Multiple shifts available: Morning to Afternoon and Afternoon to Early evening

Language:

• English (Required)

Please understand that applicants who do not submit our online form will not be considered for the position.

Please, NO CALLS during this stage of the hiring process.

Job Type: Part-time

Charlotte Acupuncture and Wellness Center has served Charlotte, NC and the surrounding communities since 2006. Specializing in the the natural treatment of pain, fertility, pregnancy wellness, stress and anxiety, facial rejuvenation and women's health issues. We strive to provide our patients with top quality acupuncture, dry needling and herbal medicine.

Company Description

Charlotte Acupuncture and Wellness Center has served Charlotte, NC and the surrounding communities since 2006. Specializing in the the natural treatment of pain, fertility, pregnancy wellness, stress and anxiety, facial rejuvenation and women's health issues. We strive to provide our patients with top quality acupuncture, dry needling and herbal medicine.