Service Desk Analyst: ITIL, ServiceNow & Cloud Access
$41.6kCognizant
A global IT services provider is seeking an entry-level Service Desk Support Analyst to deliver first-level technical support for enterprise IT environments. The role involves troubleshooting issues with Windows, Microsoft 365, and cloud access, while following ITIL best practices. This position requires strong communication and analytical skills, as well as a Bachelor's degree in a relevant field. Competitive salary of $41,600 plus benefits is offered. Applicants are expected to relocate to Mesa, AZ for the role. #J-18808-Ljbffr Cognizant
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support... ...requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows,... ..., VPN, MFA, and supporting cloud access scenarios. The position emphasizes...CloudServicenowHourly payTemporary workWork at officeRemote workRelocation- ...seeking an experienced ITIL Production Support... ...Governance & PMO Analyst to provide end-to... ...support, service management governance... ...Windows, Linux, or cloud environments. ~... ...ticketing tools such as ServiceNow, Remedy, Jira... ...promoting fairness, accessibility, inclusion and...CloudServicenowFull timeWork at officeLocal area
$57.39k
...leading provider of digital services and technology... ...including managed mobility, cloud, cybersecurity, network... ...change records using ServiceNow. Participate in after-... ...Working knowledge of ITIL service management principles... ...requirements for access to classified information...CloudServicenow$120k - $202.5k
...Enterprise Continuity Services, this team develops advanced... ..., change management, ITIL processes, SOP... ...Security, Infrastructure, Cloud Engineering, Application... .... Working knowledge of ServiceNow, Jira, and Confluence for... ...care responsibilities; access to our Employee Assistance...CloudServicenowFull timeTemporary workFlexible hours- ...an entrepreneurial culture alongside accessible leaders, leveraging our financial strength... ..., backup, disaster recovery, and cloud-adjacent services. This is a hands-on leadership role... ...BackupIT Service Management & CMDB: ServiceNow (CMDB, ITOM aligned environments)Monitoring...CloudServicenowFull timeWorldwide
$71.09k - $118.5k
...and champion everyone’s access to opportunities. The... ...Database (CMDB), from ServiceNow discovery to the annual... ...that expose risk for IT Service Management (ITSM) processes... ...with containers and Cloud Discovery is preferred.... ...recognized certifications ITIL v3/v4 foundation...CloudServicenowPart timeWork experience placementWork at officeLocal areaFlexible hours- ...leading provider of digital services and technology... ...including managed mobility, cloud, cybersecurity, network... ..., and resolutions in ServiceNow, escalating unresolved... ...Skills/Certifications: ITIL Preferred Citizenship... ...eligibility requirements for access to classified...CloudServicenowRelocation
$79k - $92k
...About the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all... ...service requests through ServiceNow or similar ITSM tools... ...installations upgrades user access management and hardware deployments... ...documentation and follow ITIL-based support processes....CloudServicenowTemporary workRemote work$80k - $90k
...technical coaching to Tier 2 analysts as needed. Identify... ...environments. Proficiency in ServiceNow or similar ITSM tools. Ability... ...management (SCCM/Intune). ITIL v4 certification. Familiarity... ...authentication integrations with cloud services. Core Competencies Expert‑...CloudServicenowPermanent employmentWork at office- ...End User Services Manager Reports To: Director... ...ensure equipment, access provisioning,... ...enterprise IT Service Desk, End User Services... ...Management, ServiceNow, Freshservice, or... ...Active Directory and cloud-first Microsoft environments... ...understanding of ITIL v4 principles and...CloudServicenowFull timeH1bWork at officeRemote workVisa sponsorship
- ...incident/change management using ServiceNow. This role plays a key part... .... • Ensure compliance with ITIL processes for change, incident... ..., DevOps teams, and business analysts to ensure operational... ....Nice to Have: • Exposure to cloud-based Big Data platforms (AWS...CloudServicenowFull time
$155.6k - $306.8k
...-to-end support and advisory services, covering areas such as valuation... ...IT uses Delivery Innovation, Cloud and Flexible Compute Services... ...Oracle, Workday, Salesforce, ServiceNow, or Microsoft technologies •... ...client engagements • PMP, ITIL, TOGAF, cloud, or...CloudServicenowLocal areaVisa sponsorshipFlexible hours- ...cybersecurity alongside full-stack IT services that are integrated by design... ...We are seeking a Service Desk Analyst I to serve as a primary point... ...in on-premises and cloud environments Support installation... ...environment and will have access to client systems, data, and...CloudH1bLocal area
- ...in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength... ..., and validation—across on-premises and cloud environments using Tenable. The position... ...ticketing platforms like Remedyforce or ServiceNow.Knowledge of container security, cloud-...CloudServicenowFull timeWorldwide
- ...prototypesExperience integrating with enterprise platforms ServiceNow Salesforce SAP Microsoft GraphO365... ...governance for GenAI data boundaries access control auditability model risk... ...Manufacturing MediaRelevant certifications cloud security data are a plusCore competencies...CloudServicenowRemote work
- ...Georgia Department of Human Services (DHS), Office of Information... ...Collaborate with DevOps teams for cloud deployment and infrastructure... ...Key Cloak for identity and access management, ensuring secure... ...improvements -Node 16+ -ServiceNow, Splunk, Dynatrace -...CloudServicenowFull timeContract workFor contractorsWork at office
- ...focus on meaningful work. Today, ServiceNow is the AI control tower for... ...patterns (e.g., Financial Services digital transformation, Healthcare... ..., workflow, AI, or industry cloud experience)Customer-side... ...AccommodationsWe strive to create an accessible and inclusive experience for...CloudServicenowWork at officeImmediate startRemote workFlexible hours
$140k - $160k
...large-scale managed service provider (MSP)... ...including service desk, security operations... ...infrastructure and cloud strategy with application... ...business owner of ServiceNow, including platform... ...: CISSP, CISM, ITIL v4; PMP a plus* Familiarity... ...ensuring equitable access to economic...CloudServicenowContract workInternshipLocal areaRelocationMonday to ThursdayFlexible hours2 days per week- ...work. Fast forward to today — ServiceNow stands as a global market... ...Fortune 500. Our intelligent cloud-based platform seamlessly connects... ...logo sales experience in IT Service Management, HR, Security... ...AccommodationsWe strive to create an accessible and inclusive experience for...CloudServicenowWork at officeRemote workFlexible hours
$149.4k - $180k
...Engineering team within Identity and Access Management. The team is responsible for the platforms and services that protect secrets,... ...with enterprise systems such as ServiceNow.Collaborate with cross-... ...implications.Experience with cloud platforms (AWS, GCP, or hybrid...CloudServicenowFull timeImmediate start$105.4k - $124k
...from infrastructure, platform, cloud, and enterprise technology... ...Implement controls for data quality, access management, and operational... ...(Datadog, Splunk, Dynatrace, ServiceNow, etc.).Experience with CI/CD... ...Citizenship and Immigration Services. Learn more about the E-...CloudServicenowFull timeLocal area3 days per week- ...work. Fast forward to today — ServiceNow stands as a global market... ...Fortune 500. Our intelligent cloud-based platform seamlessly connects... ...part of the Expert Services AI Practice, the Solution Architect... ...classification taxonomies, and access governance.Translate complex...CloudServicenowWork at officeRemote workFlexible hours
$114.1k - $268.18k
...experiences, and have the flexibility and access to constantly find new areas of... ...seeking a Lead Specialist, Cloud Security to join our Managed Services practice.Responsibilities:Manage cloud... ..., IAM, Wiz, CSPM/CNAPP platforms, ServiceNow CMDB, firewall governance, and...CloudServicenowH1bLocal area- ..., O2C, and R2R business processes. ~ Experience with SDLC, ITIL, ServiceNow, and onsite/offshore delivery models. ~ Strong communication... ...skills. Preferred Skills Oracle Integration Cloud (OIC) PeopleSoft Test Framework (PTF) BI Publisher / nVision...CloudServicenowTemporary work
$169.01k - $370.53k
...experiences, and have the flexibility and access to constantly find new areas of... ...seeking a Specialist Director, Cloud Security to join our Managed Services practice. Responsibilities:... ..., IAM, Wiz, CSPM/CNAPP platforms, ServiceNow CMDB, firewall governance, Tufin,...CloudServicenowH1bLocal area$180k - $220k
...measurable ROI across shared services, finance, IT, HR, customer service... ...trends, IT operations, cloud services, managed services, and... ...enterprise platforms such as ServiceNow and similar ITSM solutions.... ...Limited network, which provides access to its member firms in more...CloudServicenowWork at office- ...capability across hybrid and cloud-native infrastructure. This... ...UNIX/RedhatWorked in Financial services industry for a minimum of 5... ...:Familiar with ServiceNow and ITIL FrameworkStrong PowerBI, Windows... ...Certified: Security Operations Analyst AssociateAWS Foundation/Associate...CloudServicenowFull timeWork at officeFlexible hours
- ...experience, strong expertise in ServiceNow reporting and data analytics,... ...insights to improve service performance. Create executive... ...reporting). Understanding of ITIL Framework Familiarity and hands... ...Power BI/Tableau Exposure to cloud platforms (Azure/AWS) Key Performance...CloudServicenow
$125k - $135k
...Project Manager / Business Analyst Black Fox is a... ...delivering professional services to public, private, education... ...track progress in JIRA/ServiceNow. Provide periodic... ...compliance with SDLC/ITIL best practices. Manage... ...like AI integration or cloud features. Salary ~...CloudServicenow$73.01k - $170.64k
...career opportunity for a Lead ServiceNow Developer to join our team. As... ...will also play a key part in IT Service Management (ITSM) and IT... ...integrations, microservices, and cloud-based architectures. Familiarity... .... Familiarity with ITIL processes and frameworks. Proficiency...CloudServicenowFull timeWork at officeLocal area
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