Service Desk Analyst: ITIL, ServiceNow & Cloud Access
$41.6kCognizant Technology Solutions
A global IT services provider is seeking an entry-level Service Desk Support Analyst to deliver first-level technical support for enterprise IT environments. The role involves troubleshooting issues with Windows, Microsoft 365, and cloud access, while following ITIL best practices. This position requires strong communication and analytical skills, as well as a Bachelor's degree in a relevant field. Competitive salary of $41,600 plus benefits is offered. Applicants are expected to relocate to Mesa, AZ for the role. #J-18808-Ljbffr Cognizant
- ...provider of digital services and technology... ...managed mobility, cloud, cybersecurity, network... ...a Junior Service Desk Analyst, Technician to... ...requests through ServiceNow, email, phone, and... ...using approved remote access tools. Verify... .../Certifications: ITIL Preferred Min Citizenship...CloudServicenowRemote work
- ...provider of digital services and technology... ...managed mobility, cloud, cybersecurity, network... ...Mid-level Service Desk Analyst, Technician to... ...personnel IT support via ServiceNow, phone, email, and... .../Certifications: ITIL Preferred... ...requirements for access to classified information...CloudServicenowImmediate startRemote work
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support... ...requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows,... ..., VPN, MFA, and supporting cloud access scenarios. The position emphasizes...CloudServicenowHourly payTemporary workWork at officeRemote workRelocation- ...Technician (Temp) RCB College Technology Services Georgia State University -... ...platform. Resolve network‑based access issues (wired and wireless). Use the ServiceNow platform to manage and resolve... ..., Office 365). Familiarity with cloud‑based services and remote support...CloudServicenowTemporary workPart timeWork at officeLocal areaRemote work
- ...Service Desk Support Analyst Job Category: Administrative Support Staff Requisition... ...for endpoint, application, access, and workplace technology... ...and resolve tickets in the ServiceNow ITSM. Assist with after-... .... Familiarity with ITIL practices; ITIL v4 Foundation...ServicenowFull timeWork at officeRemote workMonday to Friday
- ...a Senior Technical Business Analyst & Report Developer to lead complex... ...systems, particularly ServiceNow Nuvolo, along with a solid understanding... ...concepts into simple, accessible language for non‑technical... ...integration in both legacy and cloud environments will help you navigate...CloudServicenow
- Jr. Service Desk Analyst, Technician Job ID: 2026-28791 Category: Helpdesk... ...IT support requests through ServiceNow, email, phone, and chat channels... ...using approved remote access tools. Verify ticket closure... ...Desired Skills / Certifications ITIL Preferred Minimum...ServicenowRemote work
- IT Operations & Service Management (ITSM) OR Data Integration, MDM... ...seamless data flow and accessibility. Ensure the platform's performance... .... Strong knowledge of cloud platforms (e.g., AWS, Azure,... ...tools and frameworks (e.g., ITIL, ServiceNow). #J-18808-Ljbffr ESR HealthcareCloudServicenow
$54.55k - $64.18k
...recommend proactive solutions, and help shape service desk standards by documenting sophisticated... ...certification (MS-900/AB-900). ServiceNow Administrative Fundamental certification (SNAF). Experience supporting hybrid cloud environments (Azure, Office 365) and identity...CloudServicenowFull timeWork at officeLocal areaRemote work- ...Technology and Consulting Services) Internal Job Profile... ...- Strong knowledge of ITIL-based change and... ...enterprise ITSM tools (e.g., ServiceNow) for release tracking... ...(network, cloud, applications, telecom... ...employment process-including accessing job postings, completing...CloudServicenowMinimum wageContract workTemporary workWork experience placementRemote work
$95.86k - $208.27k
...and have the flexibility and access to constantly find new areas... ...Engineer to join our Advisory Services practice.... ...Crowdstrike, SIEM solutions, ServiceNow); automate PAM tasks using scripting... ...Integrate PAM solutions across cloud environments (for example: Azure...CloudServicenowFull timeH1bLocal area- ...leading provider of digital services and technology... ...including managed mobility, cloud, cybersecurity, network... ..., and resolutions in ServiceNow, escalating unresolved... ...Skills/Certifications: ITIL Preferred Citizenship... ...eligibility requirements for access to classified...CloudServicenowRelocation
$90k - $140k
...analytical, customer service, and problem-... ...managers, business analysts, database administrators... ...on-premises and cloud-based enterprise... ..., role-based access control (RBAC), principle... ...Library (ITIL) best practices, tools... ...SolarWinds Service Desk, ServiceNow, Freshservice, or...CloudServicenowWork at office- ...systems, automation, cloud based workflows,... ..., and a customer service centric culture. You... ..., business analysts, and vendors to deliver... ...understanding of ITIL service models, CI... ...incidents within the ServiceNow platform, using... ...please visit our accessibility page for instructions...CloudServicenowWork experience placementWorldwide
- ...Atlanta, Georgia, is seeking a Mid-level Service Desk Analyst, Technician. In this role, you will... ...service, and document incidents using ServiceNow. Qualified candidates must possess a High... ...four years in desk-side support. ITIL certification is preferred. U.S. citizenship...Servicenow
$52.9k - $68.69k
...Overview The Customer Service Representative provides... ..., and basic network access problems using standard... ...in IT support, service desk, or help desk roles providing... ...tools such as ServiceNow, JIRA, or similar platforms... ...such as CompTIA A+ or ITIL Foundation. Compensation...ServicenowContract workWork experience placementWork at officeRemote work- ...an entrepreneurial culture alongside accessible leaders, leveraging our financial strength... ..., backup, disaster recovery, and cloud-adjacent services. This is a hands-on leadership role... ...Backup IT Service Management & CMDB: ServiceNow (CMDB, ITOM aligned environments)...CloudServicenowWorldwide
- ...Experience coordinating across infrastructure, cloud, application, and security engineering teams. Knowledge of financial services, regulatory matters, and risk environments.... ...management tooling, ticketing systems (ServiceNow), and collaboration platforms. Advanced professional...CloudServicenowFull timePart timeWork at officeImmediate startShift workWeekend workDay shift
- ...Service Desk Analyst II We are seeking a highly capable Service Desk Analyst II who will be responsible... ...such as setting up Outlook, OneDrive, access via Remote Desktop, printer... ...cybersecurity, internet connectivity, and cloud services, Cortavo eliminates the complexity...CloudWork at officeRemote work
- ...is currently seeking an Analyst - IT Service Management. This is a remote... ..., storage, security, cloud (AWS), hardware, and application... ...experience includes ServiceNow, ITIL-based support environments,... ...employment process-including accessing job postings, completing assessments...CloudServicenowMinimum wageFull timeContract workTemporary workWork experience placementRemote work
- ...Collaborate with Support, Development, Cloud Operations, DBAs, QA, and... ..., including RDP, Windows services, Event Viewer, and print... ...connectivity issues, and environment access troubleshooting. Familiarity... ...of experience with ServiceNow, Jira, DBAs, Cloud Operations...CloudServicenowRemote workVisa sponsorship
$132.5k - $302.4k
...: A global professional services organization, which includes... ...to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others... ...Business Group you will have access to our robust training and... ...modernization experience. ITIL certification. Strong...CloudServicenowWork experience placementLive inWork at officeLocal area$120k - $130k
...strong Production Support / Run Services background Proven... ...) Strong understanding of ITIL processes (Incident, Problem,... ...Management) Experience with ServiceNow or similar ITSM tools Strong... ...transformation initiatives including cloud operations, DevOps, SRE, and...CloudServicenowFull timeContract workShift work- Technical Product Support Analyst (HR Talent) Department: SaaS Employment... .... Uphold a professional, service‑oriented image by delivering... ...: Hands‑on experience with cloud infrastructure platforms (e.g... ...workflows (e.g., Jira, ServiceNow, Zendesk). Bonus: Experience...CloudServicenowFull timeRemote workVisa sponsorship
- ...Working understanding of ITSM processes using ServiceNow, including Incident, Problem, Change, and... ...Certified Professional (OCP 19c) Oracle Cloud Infrastructure (OCI) Database Specialist... ...Windows 2019/22/ Redhat Linux 8.x/9.x ITIL V4 Tech Mahindra is an Equal Employment Opportunity...CloudServicenow
$125k - $135k
...Project Manager / Business Analyst Black Fox is a... ...delivering professional services to public, private,... ...track progress in JIRA/ServiceNow. Provide periodic... ...and compliance with SDLC/ITIL best practices. Manage... ...like AI integration or cloud features. Salary...CloudServicenow$106.61k - $284.28k
...issue resolution, and continuous service improvement. The ideal... ...Infrastructure as Code (Terraform, GCP Cloud Deployment Manager, AWS... ...with support platforms (e.g., ServiceNow, Zendesk, Salesforce Service Cloud... ...in incident management and ITIL‑based service operations. Experience...CloudServicenowHourly payFull timeTemporary workWork experience placementLocal area$90k
...security, defense, and public service delivery. Our work focuses on... ...and timely incident records in ServiceNow, including status updates, resolution... .... Strong knowledge of ITIL-based incidents, problems, and... ...coordinating across cloud, network, and application teams...CloudServicenowContract workRemote work$40k
...defense, and public service delivery. Our work... ...The Junior CIC Analyst supports 24x7 Command... ...accurate ServiceNow records, producing... ...IT support, help desk, or operations support... ...incident management and ITIL processes.... ...environments. Exposure to cloud environments (AWS/...CloudServicenowContract workRemote workShift workNight shift- ...responsible for managing our cloud-based contact center environment... ...systems (e.g., Salesforce, ServiceNow) and third-party APIs.... ...Familiarity with API integrations, AWS services (Lambda, CloudWatch, S3), and... ...practices. Familiarity with ITIL and platforms like ServiceNow...CloudServicenow
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