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Service Desk Analyst: ITIL, ServiceNow & Cloud Access

$41.6k

Cognizant Technology Solutions

A global IT services provider is seeking an entry-level Service Desk Support Analyst to deliver first-level technical support for enterprise IT environments. The role involves troubleshooting issues with Windows, Microsoft 365, and cloud access, while following ITIL best practices. This position requires strong communication and analytical skills, as well as a Bachelor's degree in a relevant field. Competitive salary of $41,600 plus benefits is offered. Applicants are expected to relocate to Mesa, AZ for the role. #J-18808-Ljbffr Cognizant

Vacancy posted 1 day ago
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