Frozen Food Supervisor

Job Description Position Summary The Frozen Supervisor is responsible for leading the day-to-day operations of the frozen department, ensuring product quality, proper inventory levels, and strong merchandising execution. This role supports sales growth, minimizes shrink, and ensures a clean, fully stocked, and well-organized department while delivering excellent customer service. Key Responsibilities Department Operations Oversee stocking, rotation, and replenishment of all frozen products Ensure proper freezer temperatures are maintained to protect product integrity Monitor frozen cases for cleanliness, organization, and functionality Execute company planograms, promotions, and seasonal merchandising displays Customer Service Deliver friendly, efficient service and assist customers with product needs Provide product knowledge and recommendations when appropriate Resolve customer concerns quickly and professionally Inventory & Shrink Control Support ordering and inventory management to maintain strong in-stock conditions Ensure proper product rotation using FIFO (First-In, First-Out) standards Minimize shrink by identifying damaged, expired, or thawed merchandise Assist with inventory counts and accuracy processes Team Leadership & Support Supervise and support frozen department associates Delegate tasks and monitor completion to ensure productivity goals are met Assist in training and coaching team members on standards and expectations Promote a positive, accountable, and team-focused work environment Merchandising & Standards Maintain a clean, organized, and visually appealing frozen department Ensure all shelves and freezers are fully stocked, faced, and properly signed Verify pricing accuracy and signage compliance Support cross-merchandising opportunities with adjacent departments Safety & Compliance Follow all food safety and sanitation procedures Ensure safe handling of products and proper use of equipment Maintain safe working conditions, especially in freezer environments Comply with company policies and regulatory standards Qualifications High school diploma or equivalent required 1-2 years of grocery or frozen department experience preferred Prior supervisory experience is a plus Strong organizational, communication, and time management skills Ability to work effectively in a fast-paced environment Physical Requirements Ability to work in freezing temperatures for extended periods Frequent lifting, pushing, and pulling of up to 40-50 lbs Continuous standing, walking, bending, and reaching Flexible schedule including early mornings, evenings, weekends, and holidays Key Competencies Product Quality & Temperature Control Customer Service Excellence Leadership & Team Support Attention to Detail Execution & Efficiency Career Path Opportunities Frozen/Dairy Manager Dairy Manager Assistant Sales Manager Store Leadership Roles About Us Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at View phone number on click.appcast.io(option #4). About the Team Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. *For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.