Business Support Specialist

Medix

Pensacola, FL

Key Responsibilities:

Analyze, research and resolve problems and discrepancies related to member accounts/loans
Ensure software/systems meet regulatory and procedural requirements
Develop and recommend enhancements to improve operational processes and procedures
Identify and detect errors/omissions; resolve or arrange for the resolution
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Perform research for process improvements
Recommend corrective action when discrepancies occur
Resolve issues relating to General Ledger accounts and/or Navy Federal systems
Test and implement software and/or processes
Work with other business units to resolve systems and equipment issues
Perform other duties as assigned

Qualifications:

Analyze, research and resolve problems and discrepancies related to member accounts/loans
Ensure software/systems meet regulatory and procedural requirements
Develop and recommend enhancements to improve operational processes and procedures
Identify and detect errors/omissions; resolve or arrange for the resolution
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Perform research for process improvements
Recommend corrective action when discrepancies occur
Resolve issues relating to General Ledger accounts and/or Navy Federal systems
Test and implement software and/or processes
Work with other business units to resolve systems and equipment issues
Perform other duties as assigned
Qualifications and Soft Skill Requirements
Ability to work independently and in a team environment
Advanced knowledge of branch systems and processes
Desired - Advanced knowledge of Navy Federal products, services, programs, policies and procedures
Desired - Advanced knowledge of accounting, credit, and/or lending principles and techniques
Advanced research, analytical, and problem-solving skills
Advanced skill applying research and interpretation of findings to respond to requests for information
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Advanced skill navigating multiple screens and PC applications and adapting to new technologies
Advanced verbal and written communication skills

Preferred Qualifications:

Desired - Bachelor's Degree in Accounting and Business Administration or the equivalent combination of training, education, and experience

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Vacancy posted 3 days ago

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