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Senior Manager, Customer Success Strategy & Operations

DocuSign Inc

DocuSign is seeking a Sr Manager, Strategy & Operations for Success Plays to design and continuously improve Customer Success processes across the lifecycle, with a focus on CxMs, SOPs, and interlocks with Sales and Services. You will partner with Customer Success Experience, GTM, Analytics, Applications Engineering, Product, and Enablement to standardize workflows and reduce friction. Reporting to the Senior Director, Customer Success Experience, you will map end-to-end lifecycle processes,

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Vacancy posted 11 hours ago
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