Client Success Specialist

Client Success Specialist

Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring a successful onboarding experience while identifying opportunities for account growth and long-term retention. You'll act as a trusted point of contact, helping clients maximize value from Task Buddie's services while supporting revenue growth through upsells and renewals.

Serve as the primary point of contact for assigned client accounts

Guide new clients through onboarding and early-stage success milestones

Build strong relationships by understanding client goals, needs, and challenges

Identify opportunities for account expansion, upgrades, and additional services

Conduct regular check-ins and follow-ups to maintain engagement and satisfaction

Track client activity, conversations, and growth opportunities in CRM systems

Experience in client success, account management or sales roles preferred but not required

Strong communication, relationship-building, and problem-solving skills

A consultative, sales-minded approach focused on long-term client value

Highly organized with the ability to manage multiple client relationships

Competitive base salary plus performance-based bonuses and incentives

Comprehensive benefits including medical, dental, vision, 401k, and paid time off

Full training and ongoing coaching to support your success

A collaborative, growth-focused culture where your impact is visible and rewarded