eDiscovery Specialist

Overview

Epic Games is seeking eDiscovery Specialists to join the InfoSec eDiscovery team. This team manages legal hold obligations, custodian data preservation, law enforcement response, and data subject access requests across a large and active global portfolio. These roles are built for people who come from an investigations background, including corporate security, compliance, law enforcement, HR/workplace investigations, fraud, or legal operations. If you know how to take a matter from intake to closure, document your work in a way that holds up under scrutiny, and communicate clearly with Legal,

you will thrive here. The technical tools are learnable; we want individuals who already have the judgment and discipline you bring from prior investigations work.

You will own your matters end to end, manage competing priorities across a live queue, and operate inside a structured team with defined but changing processes and experienced senior specialists from whom you can learn.

What You'll Do

Matter Management & Legal Hold Support

• Support active matters through the full lifecycle: intake, triage, preservation, and closure. Maintain accurate and detailed records at every stage.

• Place, confirm, track, and lift legal holds as directed; ensure all required data sources are covered and document every action in the matter record.

• Monitor active matters for stalled items, missing confirmations, or approaching deadlines; escalate proactively rather than waiting to be asked.

Investigations Support

• Support law enforcement response workflows: process incoming requests, apply appropriate retention and preservation actions, track statutory deadlines, and coordinate with Legal on jurisdiction-specific requirements.

• Assist with player-related legal matter intake and triage; assess scope, apply initial preservation and documentation steps, and escalate to senior team

members as appropriate.

• Maintain accurate investigation records throughout the matter lifecycle; document the chain of custody, actions taken, and status at every stage to ensure defensible, complete files.

• Flag matters approaching statutory or legal deadlines and escalate promptly; missing a deadline in this space is not recoverable.

Forensic Lab & Device Operations

• Note: Parts of this section may not apply for remote roles.

• Conduct forensic imaging of laptops, mobile devices, and storage media using industry-standard tools; maintain chain of custody from device intake through storage and return.

• Track and document device inventory: hardware type, make and model, serial numbers, imaging status, storage location, and return status.

• Coordinate device collection and return with IT; manage the physical device lifecycle from pickup through wipe or return and ensure all steps are logged.

• Follow established lab protocols for evidence handling, labeling, and secure storage; any deviation from protocol must be escalated immediately.

Operational Workflows & Documentation

• Execute assigned operational workflows from intake to close, following established team processes and documenting each step for compliance,

continuity, and posterity.

• Coordinate with internal teams to keep matters moving; identify blockers and resolve them without waiting to be managed.

• Apply chain of custody standards to all preservation and collection activities; maintain records complete enough that any team member can pick up where you left off.

• Identify and escalate time-sensitive items with legal hold or compliance implications before deadlines are missed.

• Regularly communicate project status to the team during stand-up meetings.

What We're Looking For

• 2 to 5 years of experience in investigations, compliance, legal operations, law enforcement, corporate security, HR/workplace investigations, fraud, or a related field. A bachelor's degree in criminal justice, information technology, paralegal studies, or a related field is preferred but not required with equivalent experience.

• A track record of managing matters or cases from intake to closure. You understand how to structure work, document decisions, and close things out

cleanly.

• Comfort working with Legal. You do not need to be an attorney, but you need to understand that accuracy, confidentiality, and documentation discipline are non-negotiable in this environment.

• Strong organizational skills. This team carries a high volume of active matters simultaneously. Your ability to prioritize, track your queue, and follow through without being managed is essential.

• Clear written communication. You will be updating Jira tickets, summarizing status for Legal, and documenting preservation steps. The quality of your records matters.

• Willingness to learn eDiscovery tools and workflows. Familiarity with eDiscovery platforms, cloud-based collection tools, legal hold management systems, or digital forensic tools is a plus but not a requirement.

• Discretion. You will handle sensitive personnel matters, active litigation, and law enforcement requests. Confidentiality is fundamental to the role.

Nice to Have

• Prior experience in a legal, eDiscovery, or compliance technology environment.

• Familiarity with legal hold processes, chain of custody standards, or EDRM framework.

• Experience with Exterro, Relativity, Everlaw, or another legal hold or review platform.

• DSAR or privacy compliance experience under GDPR or CCPA.

• Digital forensics or eDiscovery certifications (EnCE, GCFE, CEDS, ACE).

• Prior experience in gaming, tech, or entertainment industry legal or compliance environments.

What Success Looks Like

• Within 30 days: you are working hands-on alongside the team, learning active workflows, and executing assigned tasks with guidance. You understand how the team operates and are building process fluency from day one.

• Within 60 days: you are operating with increasing independence, contributing to operational workstreams, and supporting the team across active matters. Your documentation is accurate and your matter records are complete.

• Within 90 days: you know the end-to-end workflow, are fully functional in your role, and are a self-directed contributor managing your own queue without daily guidance. No open items are falling through the cracks

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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