Hospitality Experience Coordinator

We are looking for a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion. This role is well suited for someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs. Key Responsibilities Gather information about client preferences and requests Research accommodations, activities, transportation, and other available services Assist with coordinating reservations and related arrangements Communicate important information and updates to clients Review confirmations and details for accuracy Assist with modifications and special requests Maintain organized client records and documentation Follow up on outstanding information and upcoming arrangements Coordinate with hospitality and service providers when needed Provide responsive and professional client support Qualifications Excellent communication and interpersonal skills Strong customer-service mindset High attention to detail Good organization and time-management abilities Comfortable researching information online Ability to learn new digital platforms and systems Reliable, professional, and responsive Previous hospitality, customer service, reservations, or related experience is helpful but not required Position Highlights Fully remote environment Comprehensive onboarding and training Continuing education opportunities Access to professional systems and resources Ongoing learning and skill development Collaborative team environment #J-18808-Ljbffr Alegria Travel Services