Visitation Specialist - Full Time Honolulu

Job Description

Job Description

Parents and Children Together is a statewide company that works with Hawaii’s children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful, safe, and vibrant community with opportunities for all to fulfill their dreams. Our company culture is deeply embedded by our Core Values of Respect, Collaboration, Informed Approach, Excellence, Holistic Care and Future Focused.

If our mission and core values resonate with you, please consider us an organization to join. You’ll be joining one of Hawaii Business Magazine’s recognized Best Places to Work recipient for 2026 and for the previous 12 years.

Job Title: Visitation Specialist

Location/Work Status: Honolulu, Hawaii

Job Type: Full Time, Non-Exempt

Compensation: $20.87 / hour with competitive benefits package

Benefit Highlights:

• 21 Paid Vacation Days, 12 Paid Sick Days, and 14 Paid Holidays
• Medical Coverage through Kaiser or UHA – you chose the best option for your family
• 401K or Roth with 4% Employer Match
• Life Insurance
• Pet Insurance

Summary of Program and Position:

Oahu Family Visitation Center (Oahu FVC) provides a safe, neutral and nurturing environment where visitations and exchanges occur between children and non-custodial parents. Oahu FVC helps children and parents who are experiencing difficulties in divorce, separation or family violence.

The Visitation Specialist will provide and monitor visitations to families identified and/or referred by the Judiciary, attorneys, mediation programs or themselves as needing such services related to family violence and child development. This position communicates with family members, other staff members, Program Leadership, and service providers. In addition, the position performs a wide variety of safety measures, office and clerical duties. This position is under the direct supervision of the Program Supervisor.

Essential Duties

1. Provides family visitation services to all families referred to the program, observes family dynamics and behaviors, provides interventions and recommendations as needed. Responsible for the supervision and monitoring of children and parents during visitation.

2. Ensures a positive environment for family members and the FVC staff, including welcoming all children and parents and checking in participant clients and items to be used during visitation to ensure only allowed items are permitted in the visitation, and ensuring clients are in appropriate spaces within the Center.

3. Provides safety for family members and the Family Visitation Center staff as scheduled, including monitoring of the parking lot, monitoring the location of family members in the Center, and intervening in potential safety threats as required. Minimizes potential for unsafe visitation environment using de-escalation techniques.

4. Responsible for the supervision and monitoring of children and parents before, during, and after visitation.

5. Accurately completes all necessary forms, reports and correspondence in a timely fashion. Maintains appropriate documentation including records of families coming to and from the Center, and assessment and observation forms. Attends court hearings as required by subpoena.

6. Answers the telephone and performs general office and clerical duties as assigned.

7. Participates in all team and staff meetings, conferences, trainings, and workshops as arranged by the Program Supervisor.

Minimum Qualifications

1. Minimum of High School Diploma or equivalent, required. Bachelor’s Degree in Social Work, Psychology, counseling, or another related field, preferred.

2. One (1) year experience in direct services to children and high-risk families, required. Experience involving interaction with child abuse and neglect, or domestic violence and nonviolent de-escalation techniques required.

Other:

1. Be at least 18 years of age.

2. Can obtain an acceptable Fingerprint (FBI) Background Check upon initial hire and as requested.

3. Can obtain a State Criminal History check upon initial hire, one year later, and every other year thereafter or as requested.

4. Can obtain an acceptable CWS child abuse registry check upon initial hire, one year later, and every other year thereafter or as requested.

5. Can obtain an acceptable National Sex Offender child abuse registry check upon initial hire, one year later, and every other year thereafter or as requested.