Technical Account Manager Associate, Google Cloud Consulting

Technical Account Manager Associate, Google Cloud Consulting Google New York, NY, USA Requirements Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, and escalation management. 2 years of experience in a customer-facing role working with stakeholders. Preferred qualifications MBA or Master’s degree in a Management, Technical, or Engineering field. Experience translating business requirements into technological solutions. Experience in application or workload migration to public cloud providers. Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high‑impact solutions. Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud‑native application development, hosted services, storage systems, or content delivery networks. Excellent written and verbal communication, presentation, problem‑solving, and client management skills. About the job As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products, leading their adoption and guiding them through the strategic and technical facets of their Google Cloud transformation journey. You will manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services and regularly engage with various stakeholder groups, including enterprise leadership and a cross‑functional, geographically dispersed team. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Accelerate customer adoption of Google Cloud by leading end‑to‑end implementation, providing technical guidance and managing timelines, milestones, migration goals, and business transformation strategies. Advocate for customer needs to overcome adoption blockers and drive new feature development. Develop relationships with stakeholders to understand customers’ business, create strategic roadmaps, and lead quarterly business reviews and executive sessions. Plan for customer events and launches, partnering with support, engineers, and site reliability engineers to ensure customer success, and guide issues/escalations to resolution. Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption. US: $92,000 - $131,000 (USD) + 15% bonus target + bonus + equity + benefits Learn more about benefits at Google. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. #J-18808-Ljbffr Google Inc.