Inside Sales & Proposals - Construction

Job Description

Job Description

Our client company, a well-established and rapidly growing manufacturer and installer of specialty outdoors construction and architectural products, is seeking a customer-focused Inside Sales Representative for its Fort Lauderdale office. This role serves as a key point of contact for customers and supports the outside sales team through inbound sales support, customer follow-up, proposal preparation, and project coordination.

The ideal candidate is organized, responsive, detail-oriented, and comfortable managing multiple customer accounts and project timelines in a fast-paced environment.

Key Responsibilities

Sales & Customer Support

• Handle incoming and outbound sales calls, emails, and customer inquiries
• Qualify customer needs and provide product and service information
• Follow up on sales opportunities and customer requests
• Maintain strong customer relationships through proactive communication
• Assist customers with equipment selection, pricing, scheduling, and project coordination

Outside Sales Team Support

• Support outside sales representatives with quotes, pricing, lead follow-up, and administrative tasks
• Coordinate communication between customers, project managers, and field installation teams
• Assist with order processing, scheduling, and documentation
• Track and update sales opportunities within the CRM system

Proposal & Quote Preparation

• Prepare customer proposals, estimates, and sales quotations
• Review bid specifications and project requirements
• Ensure proposals are accurate, complete, and submitted on time
• Follow up on outstanding proposals and pending projects

Account & Project Follow-Up

• Maintain regular contact with customer accounts to support ongoing business relationships
• Follow up on active and completed projects to ensure customer satisfaction
• Monitor project timelines, delivery schedules, and installation progress
• Help resolve customer concerns or service issues in a timely and professional manner

Administrative & CRM Management

• Maintain accurate customer records, notes, and sales activity
• Prepare sales reports and assist with forecasting as needed
• Organize and maintain project files and related documentation
• Support general office and sales operations as needed

Qualifications

• 2+ years of inside sales, customer service, or sales support experience preferred
• Experience in construction, industrial equipment, building materials, or related industries is a plus
• Strong communication and customer service skills
• Ability to manage multiple priorities and deadlines
• Proficient with Microsoft Office and CRM software

Preferred Skills

• Experience preparing proposals
• Familiarity with engineered, custom made-to-order products
• Strong follow-up and relationship management skills

Compensation & Benefits

• Competitive salary plus incentives
• Health insurance and retirement benefits
• Paid time off and holidays
• Opportunities for growth and advancement

Our client is a well-established specialty manufacturing firm looking to hire quickly.

Company Description

Our client is a well-established specialty manufacturing firm looking to hire quickly.