HR/Office Manager

Location: Houston, TX (Onsite – Corporate Office) Schedule: Full-Time, 40 hours per week About Gryphon Healthcare Gryphon Healthcare is a Houston-based revenue cycle management company serving healthcare providers nationwide. We pride ourselves on delivering results through accountability, transparency, and a hands‑on approach, what we call “The Gryphon Difference.” Our team is collaborative, driven, and committed to supporting one another while delivering exceptional outcomes for our clients. Position Summary The HR / Office Manager is a key role within Gryphon’s corporate office, responsible for managing the full lifecycle of human resources functions while also ensuring the smooth day‑to‑day operations of the office environment. This individual serves as a trusted partner to leadership and employees, balancing HR compliance and employee support with office coordination and administrative oversight. The ideal candidate is highly organized, detail‑oriented, compliance‑driven, and thrives in a fast‑paced, team‑focused environment. Key Responsibilities Human Resources Functions Recruitment & Onboarding Manage full‑cycle recruiting including job postings, screening, interviews, offers, and hiring coordination Partner with leadership to understand workforce needs and develop recruiting strategies Coordinate background checks, onboarding paperwork, and system setup Ensure a smooth, timely onboarding and orientation process for all new hires Employee Relations & HR Support Serve as primary point of contact for employee HR questions and concerns Support performance management, coaching, and corrective action processes Assist with employee investigations and documentation in coordination with leadership Maintain employee records and HRIS data with strict confidentiality Benefits Administration & Audits Administer employee benefits including medical, dental, vision, life, disability, and retirement plans Act as liaison with brokers, carriers, and vendors Conduct regular audits of benefit invoices to ensure accuracy Resolve discrepancies and ensure timely payments Support open enrollment and employee education efforts Compliance & HR Operations Ensure compliance with federal, state, and local employment laws (FLSA, ADA, FMLA, COBRA, ACA, etc.) Assist with audits, internal reviews, and compliance reporting Maintain and update HR policies, procedures, and employee handbook Support payroll coordination through auditing HR changes and approvals Offboarding & Transitions Manage resignations, terminations, and employee separations Coordinate final pay, benefit terminations, and COBRA notifications Conduct exit interviews and track trends for leadership Reporting & Projects Prepare HR metrics and reports (headcount, turnover, benefits, compliance) Support HR projects, system implementations, and process improvements Office Management Responsibilities Oversee daily operations of the corporate office to ensure an organized and efficient work environment Coordinate office supplies, vendor relationships, and facility needs Manage office communications and support company‑wide initiatives and events Assist with meeting coordination, leadership support, and internal communications Partner with leadership to support employee engagement activities and company culture initiatives Ensure the office environment reflects Gryphon’s professional and team‑oriented culture Qualifications Required Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience) 3–5 years of progressive HR Generalist experience Strong knowledge of employment laws and HR best practices Experience with benefits administration and invoice audits Proficiency with HRIS systems and Microsoft Office Preferred HR certification (PHR, SHRM-CP) Experience in multi‑state environments Experience supporting audits and compliance reviews Strong attention to detail and analytical skills High level of discretion and confidentiality Excellent communication and interpersonal skills Ability to prioritize and manage multiple deadlines Proactive, solutions‑oriented mindset Strong organizational and office coordination skills Work Environment & Physical Requirements Onsite role in Gryphon’s Houston corporate office Ability to sit, stand, and use office equipment for extended periods Occasional lifting up to 20 lbs (files, materials) Why Join Gryphon? At Gryphon, every team member plays a role in delivering results for our clients and supporting one another. We believe in accountability, teamwork, and creating an environment where people can grow and succeed. #J-18808-Ljbffr