Administrative Assistant

Requisition Id: 4602 Hourly Pay Rate: $16.58 Hourly Pay Grade: H4 Expected Work Schedule: Job Location: Commission Headquarters (JEFFE1) Closing Date: Our Culture: The Missouri Department of Conservation supports a culture of trusted professionals that is dedicated to our mission, practices responsible stewardship, and believes in One MDC. To learn more about this exciting opportunity, please email the hiring supervisor, ​Tammy A Morre, at View email address on click.appcast.io or call View phone number on click.appcast.io, during regular business hours. We would love to hear from you! Summary/Objective Provide clerical support to an assigned department. Essential Job Duties Receive, review, and verify landowner permit applications and reaffirmations for accuracy; enter data into the system and scan supporting documentation. Prepare reaffirmation mailings by collating, folding, and stuffing letters for distribution. Provide excellent customer service by answering daily calls from landowners, customers, and vendors regarding hunting regulations, permit requirements, and upcoming regulation changes. Utilize Microsoft Excel spreadsheets to conduct landowner verification processes for new and existing applicants receiving no-cost landowner permits based on qualifying acreage. Research and verify property ownership information using assessor's office records, online databases, plat books, deeds, and tax receipts. Investigate and resolve discrepancies related to land ownership, acreage claims, and permit eligibility. Maintain accurate records and ensure compliance with applicable regulations and program requirements. Perform additional administrative and operational duties as assigned. Ancillary Job Duties Back-up and/or assist other administrative personnel, when needed. Troubleshoot office machines. Other duties, as assigned. Education and Experience High school diploma or GED/HiSET required. At least three (3) years of progressively responsible professional experience. Knowledge, Skills and Abilities Ability to use office equipment, such as copier, multi-line phone system, fax machine, scanner, 10 key machine and computer. Excellent customer service and communication skills. Time management and organizational skills. Attention to detail. Work Environment Work is performed in a standard office environment. Physical Abilities Remain in a stationary position 70% or more of the time. Constantly operate a computer and other office productivity machinery. Frequently communicate and exchange accurate information. Clarity of vision at 20 inches or less. Regularly lift up to 5 pounds, correctly lift up to 10 pounds. Concentrated attention is required at all times. Regular attendance is a necessary and essential function. Disclaimer This job description is not intended to be all-inclusive; an employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. The Missouri Department of Conservation reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Management reserves the right to change job descriptions, job duties, functions, and requirements. Exemption Status/Special Notes This position has been determined to be Nonexempt according to the Fair Labor Standards Act. Employees must agree to accept compensatory time in lieu of cash payments in accordance with the Department's Compensatory Time Off and Overtime Policy. Salaried and hourly employees are expected to use a mobile device-cellular phone for Department business, as needed. MDC promotes a Tobacco-Free (smoke and smokeless) working environment. The Department of Conservation will only hire United States citizens and aliens authorized to work in the United States. All new employees will be required to complete an "Employment Eligibility Verification" (Form I-9) and produce requested documentation after employment. Candidates seeking initial employment or re-employment must submit to a drug screen following offer of employment. All persons employed with the state of Missouri shall file all state income tax forms and pay all state income taxes owed.