Patient Service Specialist

Patient Service SpecialistWest St. Paul, MNLocation: 60 East Marie Ave, Suite 203, West St. Paul, MN 55118Position Type: PRN (as needed, possibility for full time hours at different locations if willing to float)Schedule: Monday-Friday (7am - 6pm (8 hr shift)Compensation: $17.50 - $19.00 based on experienceWhy Join Us: (benefits for full-time at 32+ hours/week)Start Strong: Our mentorship and orientation programs ensure a successful transitionRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive medical/RX, health, vision, and dental plan offeringsInvest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protectionWhen patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.Check out the video below for additional insight into the work of our Patient Service Specialists!ResponsibilitiesGreet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies, and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsQualificationsMinimum Qualifications:High School Diploma or GED requiredPreferred Qualifications:1 Year of Front Desk ExperienceInsurance Verification ExperiencePhysical Requirements:Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including 10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directionsEqual Opportunity Employer/Including Disabled/Veterans Select Medical