Customer Service Representative (CSR 1)

Kinsmith Finance

Description

Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.

As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.

What You'll Do

Greet and assist customers in person and by phone
Process loan applications and payments
Answer questions about accounts and loan options
Work with customers to find solutions if they become past due
Maintain accurate customer records
Work with your team to meet branch goals

What We're Looking For

Strong people and communication skills
Dependable and organized
Positive attitude and strong work ethic
Customer service or retail experience preferred

Why Work at Kinsmith

Monthly performance bonuses up to $1300
Paid training
Paid time off
Opportunities for promotion

Many of our managers started as Customer Service Representatives.

Qualified applicants should have:

Strong communication, organizational, and problem-solving skills.
Prior Finance, Retail, or Sales experience.
Ability to work beyond our standard weekday hours if necessary to meet business goals.
Basic Computer Proficiency
High school diploma or equivalent
Valid driver's license, reliable personal transportation

Apply

Vacancy posted 4 days ago

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