Senior Director, Enterprise PMO

Role Description

The Senior Director, Enterprise PMO will be responsible for overseeing and optimizing the portfolio of strategic initiatives to ensure the efficient execution against our business outcomes and objectives. This role demands a strategic thinker with hands-on leadership experience, particularly in the SaaS industry, who can steer continuous improvement and manage complex cross-functional strategic initiatives across the organization spanning Tech, Marketing, and Global Operations. This is a builder’s role designed for a high-EQ change agent who can operate close to the execution while architecting the workflows that allow us to scale.

This leader will also be tasked with fostering a culture of innovation, simplifying the company's operating processes, and ensuring that different departments work cohesively towards common organizational objectives. You will lead a lean, high-performing team of 4 program managers, navigating a matrixed environment to turn complex corporate strategies into velocity and predictable delivery. This role will report directly to our SVP & Chief Information Officer.

What You'll Do

• Design and execute key strategic initiatives accelerating the execution of strategic objectives and business outcomes at scale
• Partner with cross-functional leaders to develop compelling business cases for change
• Improve collaboration, execution and visibility of cross-functional strategic initiatives
• Ensure end-to-end alignment of functional efforts with strategic operational objectives
• Reduce delivery timelines and ensure success of all approved initiatives directly or indirectly
• Lead the management, implementation, and reporting of large cross-functional programs/initiatives
• Ensure global operations projects and initiatives are delivered on time, within budget and scope
• Inspire, mentor, and lead a high-performing PMO team
• Define, articulate, and execute a cohesive vision for strategic initiative delivery
• Develop an organizational capacity planning model to enable strategic decision-making and prioritizing
• Develop key operational tools (dashboards, roadmaps, resource planning) across operational initiatives
• Maintain a firm understanding of all programs at a high level
• Develop executive-level reporting regarding status and risks across programs

Qualifications

• 12+ years of experience in Enterprise PMO and/or Transformation leadership roles, demonstrating increasing complexity, scale and responsibility with bachelor’s degree; 10+ years of experience with advanced degree
• 5+ years of experience leading strategic operations teams, programs and processes at scale
• Proven track record of guiding B2B SaaS organizations through chapters of rapid growth and transformational change
• Experience managing a highly strategic portfolio of enterprise-wide initiatives
• Strong conflict management and resolution skills and the ability to build consensus
• Excellent leadership and communication skills
• Undergraduate Degree or equivalent combination of education and experience in a relevant field
• Personally demonstrates Workiva’s culture of collaboration, innovation, talent development and operational excellence

Requirements

• MBA or equivalent advanced degree in a business or technical discipline
• Active Project Management Professional (PMP), PMI-PMOCP, or equivalent structural PMO credentials
• Exposure to or experience leveraging AI technologies and modern automation workflows

Benefits

• Salary range in the US: $203,000.00 - $325,000.00
• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package