Customer Relations Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency opened in 2012 and has grown into a strong, motivated team of six professionals who are passionate about serving our community and supporting one another. I started my State Farm career right out of college as a team member, and that experience gave me a deep appreciation for what it takes to build a successful, customer-focused office.

Outside of work, I'm a husband and dad to three kids, and much of my time is spent cheering them on at their sporting events. I'm also active in our church and enjoy playing golf whenever I can. Our agency stays closely connected to the community, especially through sponsorships and support for local elementary and middle schools.

We're a Chairman's Circle agency, and that success comes from our commitment to teamwork, integrity, and relationships. We operate as a true team - close-knit, supportive, and driven to help one another succeed.

We offer great perks, including a 401(k), team lunches, and one of our favorite incentives - a four-day work week when goals are met. We value work-life balance, celebrate our wins, and have fun while doing it.
We're looking for team members who are relationship-driven, customer-focused, and eager to be part of a winning culture where everyone contributes and grows together.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Ryan Grubbs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $50,000.00 per year


We're Hiring!

We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Ryan Grubbs - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Ryan Grubbs - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Lexington.
• Our office is open 8:30-5:00 M-F.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.