Field Technician - Madison BCycle

Job Description

Job Description

Title: Field Technician

Reports To: Operations Manager

Location: Madison Wisconsin

Job Type: Part-time, Non-exempt

Schedule: Friday, Saturday or Sunday 12:00pm to 8:30pm, 2 or 3 evening shifts per week, one weekend day required

Founded in 2014, Revolution is a woman-owned company that designs, implements, and operates bike share systems nationwide. Our mission is to strengthen communities and protect our planet through the development and implementation of bike share. We deliver safe, seamless, and reliable service while building strong relationships with riders, suppliers, and clients.

At Revolution, you’ll be part of a team that values collaboration, curiosity, and practical problem-solving. We are committed to building an inclusive workplace where people can contribute meaningfully and grow. Our commitment to employee well-being is reflected in our recognition as a 2026 Platinum Bell Seal recipient by Mental Health America, honoring our efforts to foster a respectful and mentally healthy workplace.

Madison BCycle is looking for energetic, self-motivated Field Technician. This role is the public face of BCycle in the field; therefore, a positive and friendly attitude is an absolute necessity!

Essential Duties and Responsibilities:

• Inspect and evaluate electric bicycles for safety, function and cleanliness
  
• Electric bike battery swapping
• Balancing the system (moving e-bikes around)
• Customer service/interaction (questions on the street)
• Drives a service van or rides and e-bike to complete daily tasks.
• Works alone or under the guidance of the Operations Manager
• Prioritize and lead e-bike repairs in shop to ensure that BCycle Electric bikes are returned to operation in good condition as soon as possible
• Scouts and recovers abandoned bikes in the field.
• Maintaining stations (some troubleshooting, replacing parts, cleaning and batteries)
• Installation and removal of stations
• Collects and enters data as required
• Works with Program Manager to ensure timely and productive workflows.
• Events (prepping e-bikes, set up, tabling, tear down)
• Ability to adapt to changing roles

Education and/or Work Experience Requirements:

• Requires High school diploma or GED
• Clean driving record is a must
• Positive attitude and self-motivation are a requirement
• Impressive attention to detail
• Bike share experience a plus
• Small team skills and a willingness to have fun while completing the goals are a must!

Physical Requirements and Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary.
• Will require bending, stooping, and lifting materials that weigh up to 65 pounds.
• Safely operate gas vehicles in heavy traffic in an urban environment.
• This job operates in a warehouse environment, remotely in a company vehicle, and outdoors in all weather conditions.
• This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.