Front of House Operations Manager

How You’ll Do ItSupervise the Front of House team in providing best-in-class serviceCoach and develop the team and drive Associate engagementUphold operating standards and drive Guest and team safety and satisfactionEnsure all Guest areas are staffed and functioning efficientlyManage the operational duties of their departmentControl department budgets and spendingDelegate and follow-up on the completion of tasksDemonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and CaringInteract with Guests to check on the quality of their experienceLeverage business metrics and trends to drive performance and to maximize profit and revenueWhat We’re Looking For5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environmentHigh school diploma or equivalentExcellent communication, time management and organization skillsAbility to work on a teamEnergy and enthusiasmA high level of self-awareness, receptivity to change and integrityAbility to work in extreme weather conditions for extended periods of timeAvailability to work varied shifts, including evenings, weekends and holidaysAbility to stand and walk for long periods of time including maneuvering up and down stairsAbility to obtain required licenses and certifications for your locationSalary for position $77,364-$94,500BENEFITSFree Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr Topgolf