Assistant Director of Quality Improvement

Where people get better at life! Join us in our mission to make a difference and shape a more inclusive future. The Center for Disability Services offers hope, innovation, and achievement to the people we support. For 80 years, we have been one of upstate New York's largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere. We are looking for an Assistant Director of Quality Improvement to join our agency. The Assistant Director of Quality Improvement is responsible for oversight of management and implementation of agency quality assurance plans and programs. This position participates in all aspects of incident management in a highly regulated environment. The role monitors adequacy and appropriateness of program services, develops and implements evidence-based quality improvement and safety initiatives, plans and processes, and ensures compliance with applicable federal, state and local laws, regulations and policies. Responsibilities In collaboration with the Sr. Director of QA/QI, program management and staff, define criteria (quality indicators), develop tools/trackers, and conduct/oversee regular reviews/observations to assess programs, individual care, program and clinical performance, and individual records. Work with Sr. Director of QA/QI, program management and staff to analyze trends, track follow-up, and develop response plans following site surveys and critical events. Manage and maintain Quality Reviews, Quality Initiatives and other activities that produce better care, services, and/or more efficient operations, and integrate QI plans and processes for individual services. Serve as the agency's investigator for all incidents as needed. Participate in department-wide on-call rotation. Requirements Associate Degree in Management, Business, Health Administration, or related Human Services field. At least 4 years of relevant job‑related experience, preferably with quality assurance and/or improvement/safety; and/or oversight or coordination of residential and/or other programs for individuals with disabilities, healthcare delivery, educational services; and/or regulatory compliance, accreditation, and/or performance improvement in the foregoing fields. Specialized training, license, and certification skills: OPWDD or NYS Justice Center Investigation Certification Training is preferred. Strong written and verbal skills. Bachelor's Degree in Management, Business, Health Administration, or related Human Services field. At least 2 years of relevant job‑related experience, preferably with quality assurance and/or improvement/safety; and/or oversight or coordination of residential and/or other programs for individuals with disabilities, healthcare delivery, educational services; and/or regulatory compliance, accreditation, and/or performance improvement in the foregoing fields. Specialized training, license, and certification skills: OPWDD or NYS Justice Center Investigation Certification Training is preferred. Strong written and verbal skills. At the Center for Disability Services, we don't just accept difference - we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices. Compensation Range $60,223.74 - $71,683.75 #J-18808-Ljbffr Center for Disability Services