Senior Service Technician

Job Description

Job Description

Location: Belleview, FL 34420

Company: Chad’s Water Works Plumbing LLC

Pay: $25.00 – $35.00+ per hour ($52,000–$90,000+ annually based on overtime availability), plus tips, incentive pay, and performance-based bonus opportunities. 

Job Type: Full-time | 40-50 hrs/week | Monday–Friday | Field Based

We believe strong diagnostics, professionalism, and customer trust build long-term success — not pushy sales tactics or inflated invoices.

This is a hands-on, independent field role for an experienced Service Plumber who diagnoses, repairs, installs, and maintains residential and commercial plumbing systems in occupied homes and businesses. The Senior Service Plumber must be skilled in troubleshooting, customer communication, invoicing, and completing work efficiently while maintaining high standards of quality and professionalism.

This role requires independent decision-making, strong diagnostic ability, and the ability to manage a company service truck responsibly and professionally.

DO NOT APPLY if you have never independently run your own plumbing service truck as a lead technician.

This is not an apprentice position. We are looking for experienced Service Plumbers who take pride in professionalism, quality workmanship, and solving problems correctly the first time.

Chad’s Water Works Plumbing is a family-owned, licensed, and insured company serving Marion County and surrounding areas since 2008. We’ve been voted Best of the 352 – Gold Winner, Plumber Category, 2024, 2025 & 2026 for our quality work and no-excuses culture.

We handle new construction plumbing, remodels, gas installs and service, and septic system installs (Residential + Commercial). Our projects include Parade of Homes builds, high-end customs, and commercial contracts.

Our mission:
We help clients achieve their plumbing goals by delivering reliable, clean, high-quality work — done right the first time.

Our vision:
To be Florida’s most trusted name in plumbing.

Core Values:

• Own the Outcome — Accountability

• Earn It Every Day — Hustle

• Protect the Mission — Loyalty

• Stay Ready — Discipline

• Lead with Facts — Truth

• Finish Strong — Excellence

• Plumbing issues are diagnosed accurately and repaired correctly the first time

• Customers receive professional communication and clear expectations

• Invoices, notes, and paperwork are completed accurately and same-day

• Trucks remain clean, organized, and properly stocked

• Preventable callbacks and customer complaints remain low

• Pricing procedures and company standards are followed consistently

• Productivity and efficiency standards are maintained without sacrificing quality, professionalism, or customer trust

• The technician represents Chad’s Water Works Plumbing professionally on every call

• Diagnose and repair residential and commercial plumbing issues

• Install and repair fixtures, valves, water heaters, drainage systems, and water service components

• Install, repair, and troubleshoot backflow devices, water filtration systems, water softeners, smart water systems, and related plumbing equipment

• Perform drain cleaning, sewer camera inspections, jetting, leak detection, and troubleshooting

• Inspect plumbing systems for safety, code compliance, and functionality

• Build estimates and communicate repair recommendations professionally

• Complete invoices, photos, notes, and documentation daily per company procedures

• Maintain organized truck inventory and communicate material needs proactively

• Follow company pricing standards and service procedures consistently

• Communicate clearly with customers, scheduling, purchasing, and leadership teams

• Represent Chad’s Water Works Plumbing professionally in occupied homes and businesses

• Knowledge of CPVC, PEX, copper, cast iron, and PVC drainage systems

• Strong plumbing & gas troubleshooting and diagnostic ability

• Experience with drain machines, sewer cameras, jetters, leak detection, and service equipment

• Ability to communicate professionally with customers and team members