Administrative Assistant / Front Desk in Los Angeles

Job Description

Job Description

ABOUT THE COMPANY
Camden Center is a partial hospitalization and intensive outpatient treatment center that offers comprehensive, multi-disciplinary treatment for psychiatric and addictive disorders. Our staff is comprised of nationally recognized medical doctors, psychotherapists, and integrative medicine specialists who have been recruited as experts in their field to work with our patients. Camden Center is a medical organization established and operated by physicians, and is founded on the principles of clinical excellence, compassionate care, and respect for our patients.

ABOUT THE POSITION

The administrative assistant position is an entry-level position, ideal for motivated new talent who have a strong interest in the mental health field and/or want to grow into a senior administrative role. If you are interested in a mental health career, this role will provide you with unparalleled access to clinical meetings, where you will learn how experts in psychiatry, psychology, and social work approach and implement best-in-class treatment for our patients. If you are interested in an administrative career, you will appreciate that one of our company values is nurturing and developing our employee’s careers, which is why we have a proven track record of identifying internal talent and promoting within.

RESPONSIBILITIES:
The administrative assistant will be expected to provide clerical support to all Camden Center staff. The administrative assistant will also be responsible for greeting visitors as they arrive, directing them to various offices when appropriate, and maintaining a welcoming environment. 

Core duties and responsibilities include:

• Answer phones, transfer calls to the appropriate station, and take detailed messages as needed; differentiate urgent messages and regular calls that can be returned at the end of the day
• Manage calendars for patients and staff
• Compose emails to patients, staff, and associates with professionalism
• Use discretion and good judgment in handling sensitive and confidential information
• Follow all HIPAA regulations, requirements, and guidelines
• Organize patient files and information into Medical Records Database and Google Drive
• Take inventory of office and clinical supplies and place orders/restock as needed
• Maintain cleanliness and upkeep of common areas and therapy offices
• Prioritize multiple tasks, meet deadlines, and maintain excellent attention to detail
• Collect samples and prepare urinary analysis screenings for laboratory testing
• Distribute medication and take vitals as directed by the medical team
• Open to learn and adapt to new responsibilities

POSITION REQUIREMENTS:

• 1-3 years of administrative experience 
• Strong computer and internet research skills; proficiency in the use of Google Workspace
• Professionalism of the highest caliber in all interactions with patients and staff
• Excellent interpersonal skills
• Ability to work well with all levels of management, staff, patients, and vendors
• Must be able to legally work in the United States and provide documentation (2 forms of ID and/or Green Card)
• Must be able to sit and stand at length (up to 4-hours)
• Must be able to lift, push, and pull up to 25-pounds
• Must be able to kneel, bend, and squat

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40 hours/week. Pay range is $25.00/hour - $28.00/hour. Salary commensurate with experience.
Benefits for full-time employees include medical, paid and sick time off, matching 401(k), holiday pay, and a flexible spending account.

Job Type: Full-time

Keywords: administrative, healthcare, mental health, therapy, treatment center

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