Quality Assurance Tech

Job Details Job Location: Engelmans Bakery - Norcross, GA 30071 Position Type: Full Time The Quality Assurance Technician supports daily quality assurance and food safety activities during day-shift production and distribution operations. This role executes clearly defined quality checks, sanitation and documentation verification, and supports customer/vendor quality inquiries under the direction of the Director of Food Safety and Quality. The Technician is expected to follow established procedures and escalates any non‑routine or ambiguous quality issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Perform scheduled in-process and pre-shipment quality checks for day-shift production and distribution against written criteria. Verify daily sanitation, GMP, and environmental monitoring logs are completed accurately and filed appropriately. Support documentation and follow-up for customer or vendor quality inquiries received during the day, under Director guidance. Maintain and restock quality‑control stations, testing supplies, and reference materials. Review incoming shift handoff log at start of shift and complete an outgoing handoff log before end of shift. File and organize complete quality records daily to maintain current, audit‑ready documentation. Assist with complaint log data entry and corrective action follow‑up documentation as assigned. Support document control by verifying current, approved versions of specifications and procedures are posted at workstations. Escalate any non‑conforming product, customer/vendor communication, or equipment/CCP deviation to the Director of Food Safety and Quality rather than resolving independently; the Quality Assurance Lead may be consulted as a technical resource but does not hold formal supervisory authority over this role. Qualifications QUALIFICATIONS High school diploma or equivalent required. Prior experience in a food manufacturing or quality assurance environment required. Basic familiarity with food safety concepts (GMPs, sanitation, allergen awareness) required. Strong attention to detail and consistency in following written procedures. KNOWLEDGE, SKILLS, AND ABILITIES Ability to follow detailed written quality checklists and procedures accurately and consistently. Basic written documentation skills for logs and quality records. Good judgment in recognizing when to elevate an issue rather than resolve it independently. Reliable, punctual, and comfortable working in a fast‑paced production and distribution environment. Ability to work independently. Basic computer skills for data entry and documentation. CERTIFICATES, LICENSES, REGISTRATIONS HACCP awareness training a plus. PHYSICAL DEMANDS Ability to stand and walk for extended periods on a production floor; ability to lift up to 35 lbs.; ability to work in varying temperature environments typical of a bakery production facility, including exposure to heat, flour dust, and noise from production equipment. WORK ENVIRONMENT This position works days in an active food manufacturing and distribution environment. Regular exposure to bakery production conditions including heat, flour dust, and equipment noise. #J-18808-Ljbffr