HR Generalist, Office of SMD Operations

Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side‑by‑side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About the Role The HR Generalist, Global SMD Operations, is responsible for the day‑to‑day operational success of the SMD Office. This role focuses on the practical execution of global HR standards and the management of key lifecycle events for our senior leaders. Working closely with Regional HR and Centers of Excellence, you will ensure that SMD‑related processes—such as promotions, onboarding, and KSIP program administration—are handled with precision and global alignment. What You’ll Do Process Coordination & Improvement: Support the evolution of the SMD Office by identifying workflow inefficiencies and suggesting practical operational enhancements. Coordinate the day‑to‑day tasks that ensure seamless support for senior leaders with a specific focus on SMD compensation. Standardized Operations: Assist in the implementation of standardized processes across business segments. Apply best practices to maintain a “one‑firm” approach while helping segments adapt to local needs. Cross‑Functional Liaison: Serve as a primary point of contact for the SMD Office. Build collaborative relationships with internal partners, including HR Operations and Regional HR teams, Global Centers of Excellence, Business Segments and the SMD community. Execute SMD Lifecycle Events: Administer and coordinate key stages of the SMD lifecycle and KSIP program, including onboarding, promotions, transitions, and separations. Provide hands‑on support for core SMD processes to resolve bottlenecks and improve speed of cross‑functional support. Provide guidance to segments and regions on global HR standards to ensure consistent experience for all SMDs. Ensure processes align with global standards while respecting local legal and cultural requirements. How You’ll Grow We are committed to investing in your professional development. We offer programs focused on leadership, growth and development opportunities, continuous learning, and skill development through on‑the‑job learning, self‑guided courses and certifications. You’ll be assigned a dedicated coach who will mentor and support you through regular coaching sessions and advocate for your professional growth. Throughout your career at FTI Consulting, you will have tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. Basic Qualifications Bachelor’s degree from a four‑year college or university. Three or more years of experience working in HR focused on projects, process improvement and change management. Ability to travel to clients and FTI offices as needed. Currently authorized to work in the United States on a full‑time basis. This position does not provide sponsorship. Preferred Qualifications Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word). Experience across multiple HR functions including data updates, payroll, benefits, compensation, and recruiting. Excellent written and verbal communication skills. Superior time management and organizational skills. Strong attention to detail and accuracy. Problem‑solving skills to identify and resolve issues. Collaborative mindset and ability to work across departments. Experience executing process improvements within a complex, global matrixed environment. Discretion and professionalism—ability to handle confidential information with care. Experience with CRM software, onboarding platforms, performance management systems, leave management systems (e.g., Workday) a plus. Technical troubleshooting across multiple platforms. Continuous improvement mindset and passion for measuring results through data and metrics. Ability to multitask in a dynamic environment and manage own work to meet deadlines. Flexibility and adaptability to changing priorities. Ability to handle multiple tasks, projects, and deliverables with independent judgment and initiative. Strong relationship building at all levels with a client‑service mindset. Advanced proficiency in Microsoft Excel (VLOOKUP, PivotTables, etc.). Equal‑Employment‑Opportunity Statement FTI Consulting is an equal‑employment‑opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law. Compensation Minimum pay: $69,000. Maximum pay: $121,500. The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications. #J-18808-Ljbffr