US Import Analyst

Job Description:

This role will manage the daily import clearance of shipments and oversee key compliance programs, including Broker Management and product classification. The Import Analyst will collaborate with internal business units, global suppliers, and customs brokers to translate evolving regulatory requirements into scalable policies and operational workflows and manage Trusted Trader Programs.

Locations: Miami, FL | Austin, TX | Bay Area, CA

Job Responsibilities:

• Manage daily import clearance operations, providing compliance guidance to customs brokers and internal business groups.
• Classify products and record classifications in the global system, partnering with the Global Trade Compliance team to confirm HTS codes.
• Review and respond to post-entry compliance requests, resolving customs entry discrepancies and addressing issues with US Customs and Border Protection (CBP).
• AEO (Mexico / Colombia / Chile) / CTPAT Management activities.
• Design and implement control frameworks to strengthen third-party oversight, monitor compliance risk indicators, and drive issue remediation.
• Lead US Customs Import training sessions on policies and procedures for internal teams and external suppliers.
• Support the development and execution of regional customs compliance processes, including metrics, reporting design, and Quarterly Business Reviews (QBRs).
• Contribute to strategic departmental projects, including Importer Self-Assessment, audits, duty drawbacks, and workflow automation initiatives.

Minimum Qualifications:

• 5 or more years of experience in US import operations, trade compliance, or customs brokerage.
• Experience managing daily import clearance, broker management, and product classification.
• Knowledge of US Customs and Border Protection (CBP) regulations, including AEO and CTPAT programs.
• Experience with post-entry compliance, duty drawbacks, and Importer Self-Assessment.
• Experience designing and implementing compliance control frameworks and operational workflows.

Preferred Qualifications:

• Ability to collaborate cross-functionally with legal, supply chain, and external stakeholders.