Dental Office Pt Concierge

Job Description

Job Description

We are looking for an experienced and personable Dental Front Office Coordinator to join our growing team! If you thrive in a fast-paced, patient-focused environment and enjoy being the welcoming face of the practice, we'd love to meet you.

Position Overview

This role is essential in creating a smooth and positive patient experience from the first phone call to checkout.

Responsibilities
- Answer and manage incoming phone calls with professionalism

-Verify dental insurance and review patient benefits

-Schedule and coordinate patient appointments efficiently

-Check patients in and out

-Manage and maintain the recare system

-Confirm upcoming appointments and reduce schedule gaps

-Utilize Dentrix Ascend for daily operations

Qualifications:

- Previous dental front office experience preferred but not required

-Experience with Dentrix Ascend preferred

-Strong knowledge of insurance verification and scheduling

-Excellent communication and organizational skills

-Friendly, team-oriented attitude with attention to detail

Our Culture:

We are a supportive, team-oriented office that values positivity, professionalism, and growth. We believe in helping each other succeed, maintaining a low-drama environment, and creating a welcoming experience for every patient who walks through our doors.

Our Core Values:

• Growth-Oriented: We are always learning, improving, and investing in our skills and personal development.
• Excellence: We deliver high-quality care with attention to detail and a commitment to outstanding results.
• Teamwork: We support each other, communicate openly, and create a positive, collaborative environment.
• Patient-Centric: We prioritize comfort, trust, and personalized care for every patient.
• Integrity: We are honest, transparent, and always act in the patient’s best interest.
• Confidence: We encourage growth, celebrate progress, and uplift both our team and our patients.

Benefits (Full-Time):

• Paid Time Off (PTO)
• 7 Paid Holidays
• IRA with 3% employer match
• Health Insurance
• Continuing Education opportunities

Schedule:
Full-time or part-time available (flexible based on the right candidate)

At Russo Family Dentistry & Aesthetics, we believe a healthy smile can truly transform a life. Our practice is built on exceptional clinical care, genuine relationships, and a warm, patient-centered environment where both patients and team members feel valued. We’re proud of our supportive, family-like culture and are excited to welcome a permanent full or part-time dental hygienist to our growing team.

Company Description

At Russo Family Dentistry & Aesthetics, we believe a healthy smile can truly transform a life. Our practice is built on exceptional clinical care, genuine relationships, and a warm, patient-centered environment where both patients and team members feel valued. We’re proud of our supportive, family-like culture and are excited to welcome a permanent full or part-time dental hygienist to our growing team.