Facilities Coordinator

Facilities Coordinator- JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Coordinator at JLL, you'll be the operational backbone of our client's workplace, ensuring every detail of the facility runs seamlessly day in and day out. This role goes beyond basic coordination — you'll be a trusted partner to Site and Facility Managers, actively supporting maintenance operations, vendor oversight, occupancy services, and client relationship management. You'll conduct daily walkthroughs, respond to work orders with urgency and care, and proactively identify opportunities to elevate service excellence. We believe the most effective teams are built when everyone is empowered to thrive, and in this position, you'll work collaboratively with colleagues across facilities management, engineering, and project management to create an exceptional workplace experience. From managing site amenities and coordinating events to maintaining emergency response plans and ensuring compliance with all safety standards, you'll play a critical role in shaping environments where our clients and their teams can succeed.

What your day-to-day will look like:

• Conduct daily facility walkthroughs to ensure a clean, organized, and fully functional workplace environment while identifying opportunities for operational improvements

• Respond to all work orders promptly with a focus on KPI compliance and exceptional customer service, tracking each request through to completion

• Schedule and manage repairs, maintenance activities, and minor works projects while coordinating vendors, contractors, and service providers to minimize disruption

• Serve as the site point of contact for amenities coordination including fitness facilities, food services, transportation, conference room management, and event support

• Liaise with internal teams and vendors to ensure timely, compliant delivery of services while overseeing vendor performance and tracking service level agreements

• Maintain accurate records and documentation including work orders, equipment inventories, emergency response plans, vendor contracts, and building access management systems

• Respond to urgent facility issues and emergencies following established protocols, ensuring all services meet contractual obligations and applicable safety regulations

Required qualifications:

• HS diploma or GED

• 5+ years of experience in facilities management, property management, hospitality, or related operational fields

• Superior customer service skills with the ability to maintain professionalism and composure in high-pressure, fast-paced environments

• Excellent communication, organization, and problem-solving abilities with a proactive, solutions-oriented approach

• Ability to work independently with minimal supervision while effectively managing competing priorities and rapidly evolving client needs

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to learn computerized maintenance management systems

• Self-motivated, confident, energetic, and flexible with strong attention to detail and commitment to service excellence

Preferred qualifications:

• Experience with computerized maintenance management systems (CMMS) such as Maximo, Corrigo, or similar platforms

• Knowledge of local occupational health and safety requirements, critical facilities operations, and vendor management for specialized services

• Understanding of basic technical aspects of building systems including HVAC, computer room air-conditioning, chiller systems, fire protection, and mechanical/electrical systems

• Experience managing workplace amenities, coordinating events, and supporting office moves or reconfigurations

• Familiarity with emergency response planning, evacuation procedures, and after-hours incident management

• IFMA, BOMA, or other relevant facilities management certifications

Schedule: M-F 9AM-5PM

Location: Greenwich, CT

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

61,000.00 – 70,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

On-site –Greenwich, CT

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay