AP/AR Specialist

Accounts Receivable Specialist

Ancon is looking for an Accounts Receivable Specialist to join our Finance team. This role owns the day-to-day AR cycle collections, cash application, aging, and account reconciliation while also providing support on Accounts Payable and serving as a liaison between Corporate and Office Admins on both AR and AP matters. This role may involve a mixture of in-office and at-home work.

If you have a strong client-service mindset, excellent attention to detail, and are comfortable and confident on the phone with customers and vendors, this may be the opportunity for you.

Key Responsibilities

Accounts Receivable (A/R)

• Customer Collections: Contact customers regarding outstanding balances to ensure timely payment.
• Phone Communication: Comfortable and confident speaking with customers by phone to resolve payment issues and answer account questions.
• Cash Application: Post and apply customer payments accurately and in a timely manner; correct errors including misapplied payments and apply/reverse late charges and overpayments.
• Aging & Follow-Up: Monitor A/R aging reports and proactively follow up on past-due accounts.
• Account Reconciliation: Reconcile customer accounts and research/resolve billing discrepancies.
• Risk & Issue Identification: Identify account risks, potential credit problems, disputes, and other customer issues; escalate as needed.
• Liaison Role: Serve as the liaison between Corporate and Office Admins on all A/R matters.
• Record Keeping: Maintain accurate, well-organized A/R records and supporting documentation.
• Reporting: Generate A/R reports and communicate account issues to the AR Specialist and/or Controller.
• Special A/R projects and other duties as assigned.

Accounts Payable (A/P) Support

• Invoice Routing & Processing: Sort and route invoices for approval; administer the invoice process flow including reviewing packing lists, receiving documents, and purchase orders; verify accuracy and enter into the accounting system.
• Vendor & Statement Reconciliation: Reconcile accounts payable accounts and vendor statements, resolving discrepancies in a timely manner.
• Phone Communication: Comfortable and confident speaking with vendors by phone regarding invoices, payment status, and account questions.
• Credit Card Transactions: Enter and reconcile credit card transactions.
• Liaison Role: Serve as the liaison between Corporate and Office Admins on all A/P matters.
• Administrative Support: Act as admin support where needed.
• Reporting: Generate A/P reports and communicate account issues to the AP Specialist and/or Controller.
• Special A/P projects and other duties as assigned.

General A/R & A/P Responsibilities

• Maintain accurate, organized, and audit-ready financial records for both receivables and payables.
• Assist with internal and external audits by providing documentation and support as requested.
• Uphold strict confidentiality of financial, customer, and vendor information.
• Assist with related special projects (audits, tax issues, system implementation) as directed.

What We're Looking For

High school diploma or equivalent.

Prior experience in accounts receivable and/or accounts payable preferred.

General accounting knowledge preferred.

A proven track record of success in prior credit and collection roles is a plus.

Strong "client service" mindset with the ability to use collaborative, non-adversarial approaches in achieving diverse goals.

Strong problem-solving and people skills, a customer service mindset, and close attention to detail.

Results-oriented, with a strong sense of ownership and follow-through on tasks to completion.

Strong verbal and written communication skills; comfortable and professional on the phone with customers and vendors.

Highly organized with excellent attention to detail and accuracy.

Ability to work independently while collaborating effectively across Corporate and Office teams.

Proficient computer skills, including Microsoft Office and database programs; ability to create Excel reports using data points, pivot tables, graphs, and charts.

Current experience with our accounting/ERP system highly desired.

Ability to perform data entry and extract information from computer systems.

Experience with AI tools or AI-assisted workflows (e.g., automation, data entry, communications) is a plus.