Service Advisor
Toyota of Midland
Service Advisor – Automotive Must greet guests, schedule appointments, and act as liaison between customers and service techs. Job Responsibilities Greet service department customers promptly and courteously—attitude is everything! Listen to customers and clearly translate repair needs to techs. Upsell additional services using low pressure, high integrity methods. Provide accurate repair/maintenance estimates. Adhere to policies on vehicle care and operation. Follow up on each repair and keep customers informed of progress. Sell and manage extended warranties. Inspect repair quality and ensure all work is complete. Notify customers when vehicles are ready for pick up. Review and explain repairs and associated costs with customers. Handle minor customer concerns and complaints. Keep Service Manager informed of all problems and potential problems. Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards. Compensation Compensation is based on experience and commensurate with Fortune 500 companies. Benefits In addition to career-long personal development, our associates enjoy a number of benefits, including: Health, Vision & Dental Insurance 401k Paid Vacation Paid Holidays Bonuses #J-18808-Ljbffr Toyota of Midland
Vacancy posted 1 day ago
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