Exception Business Analyst

DOH - Exception - Business Analyst 3

Location: Harrisburg, Pennsylvania. Client: State of PA Duration: Long Term Estimated End Date: 06/30/2025 Candidate must reside in PA.

Where does the candidate currently reside? Business Analyst 3 Based on the needs/requests from the PMO and/or Program area the contractor may be required to be physically present in Harrisburg, Pennsylvania.

Background / Problem Statement

As part of the Data Modernization Initiative, the DOH has identified a modern Laboratory Information Management Systems (LIMS). The implementation of LIMS is a complex and critical undertaking for any organization. A Business Analyst (BA) plays a pivotal role in ensuring the successful deployment of LIMS software by bridging the gap between business needs and technical solutions. The primary focus of this Business Analyst (BA) position is to assist with the implementation of the new LIMS systems in collaboration with stakeholders from the Bureau of Laboratories (BOL), other internal stakeholders and external stakeholders.

Incurring Costs:

• The DOH is not responsible for any costs or expenses incurred by the contractor for parking.
• The HHS DC is not responsible for any costs or expenses incurred by the contractor for the carrying out of assigned duties.
• The DOH is not responsible for the costs or expenses related to Teleworking (working from home). Telework (via a Virtual Private Network (VPN) connection) is permitted but office space for the contractor will be provided by the DOHs. The HHS DC PMO area will also have “hoteling space” available at 2525 North Seventh Street, Third Floor in Harrisburg, Pennsylvania. Based on the needs/requests from the PMO and/or Program area the contractor may be required to be physically present in Harrisburg, Pennsylvania.

The DOH will supply all necessary hardware, software, network connection, business telephone number and VPN necessary to complete all assigned work, as needed.

Objectives Of Engagement

The primary objective of this engagement is to serve as a BA to understand the current Pennsylvania (PA) LIMS system and the State Health Laboratories LIMS business needs to assist with the implementation of the LIMS system in collaboration with internal and external stakeholders which meets the need for the program.

• Partner with business stakeholders to gather, document, and analyze their needs and requirements for the new LIMS system.
• Drive identification of requirements of the current LIMS system across business units and identify current as-is process.
• Construct workflow charts and diagrams; studying system capabilities and writing specifications.
• Define acceptance criteria and success metrics to ensure alignment with business objectives.
• Bridge the gap between business and technical perspectives by translating requirements into actionable tasks.
• Coordinate meetings, workshops, and reviews to ensure alignment and consensus among stakeholders.
• Participate in solution implementation discussions, providing insights and recommendations based on business analysis.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Define test scenarios and cases based on business requirements and technical specifications.
• Collaborate with QA teams to ensure comprehensive test coverage and validate system functionality.
• Facilitate user acceptance testing (UAT) and provide support for issue resolution and defect.
• Work with testing team to provide subject matter expert (SME) inputs to the testers and assist in testing when needed.

Operational Requirements

Experience with software implementation of Commercial Off-the-Shelf (COTS) products. Experience conducting Facilitated Workshops for requirements analysis. Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). Knowledge of formal requirements gathering methodologies. Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements. Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated. Experience developing Quality-of-service (non-functional) requirements - re requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, quality of service (QoS), security and usability. Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners, and runtime parameters. Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process. Strong organization and writing skills. Experience developing graphic representations of complex business processes. Ability to analyze data and perform statistical analysis. Knowledge and familiarity using Microsoft Office, Microsoft Visio, software tools like DevOps. This position will work directly with Project Manager (PM).

Contractor Skills And Experience Requirements

Seven (7) plus years of relevant experience working closely with stakeholders directly engaged with technical initiatives working with a large complement of team members throughout the various IT areas, technical complexity, and vendor involvement. A four (4) year college degree or equivalent. Knowledge of Laboratory Information Management Systems (LIMS) systems highly preferred. Business Analyst certification through the International Institute of Business Analysis (IIBA) is preferred. The ability for the contractor to ramp up quickly and perform independently is essential. Experience working closely with stakeholders directly engaged with technical initiatives Required 7 Years Experience with software implementation of Commercial Off-the-Shelf (COTS) products. Required 7 Years Experience conducting Facilitated Workshops for requirements analysis. Required 7 Years Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). Required 7 Years Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. Required 7 Years Experience developing Functional requirements - describe what the system, process, or product/service Required 7 Years Experience developing User (stakeholder) requirements Required 7 Years Experience developing Quality-of-service (non-functional) requirements Required 7 Years Experience developing Report Specifications Required 7 Years Experience developing Requirements Traceability Matrix Required 7 Years A four (4) year college degree Required Knowledge of Laboratory Information Management Systems (LIMS) systems Highly desired Business Analyst certification through the International Institute of Business Analysis (IIBA)