In-Person Universal Banker Career Fair

Universal Banker I Or Universal Banker II

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today.

Looking for your next opportunity in banking? Join us at our upcoming Career Fair and explore how you can grow your career as a Universal Banker I or Universal Banker II with Georgia's Own! In these positions, you'll blend teller and seller responsibilities to support members with transactions, account openings, loans, and overall financial needs. As a trusted resource, you'll build strong relationships, recommend the right solutions, and create a seamless, positive experience for every member.

Essential Duties And Responsibilities:

• Deliver a welcoming, high-quality member experience across in-person, phone, and digital channels.
• Process everyday financial transactions accurately, including deposits, withdrawals, payments, and official checks.
• Handle loan administration and maintenance activities, including gathering information, preparing documentation, updating records, and guiding members through next steps.
• Identify member needs and confidently recommend deposit and lending solutions that align with their financial goals.
• Demonstrate sales aptitude by building relationships, recognizing opportunities, and promoting products and services that add value for members.
• Open and maintain consumer and business accounts, resolve member concerns, and provide ongoing account support.
• Use branch technology and internal systems effectively while documenting interactions and follow-up needs.
• Maintain compliance with policies, procedures, and regulatory requirements while contributing to strong branch operations and teamwork.

Educational And Work Experience Requirements:

High school diploma and equivalent years of experience. Bachelor's degree preferred.

One to five years' experience in a financial branch-environment or experience comparable within the financial industry or a retail sales environment.

Provide coverage at other branches when necessary and work Saturday rotation schedule.

Ability to communicate with members and others at all levels of the Credit Union, in both written and verbal formats.

Experience with the loan application process and standard or typical internal operating policies and procedures.

Knowledge of current industry offers, market trends, competitors, and Credit Union lending and member service policies and procedures.

Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, ratios, etc.).

Demonstrates analytical thinking, problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues.

Working knowledge of Microsoft Word, Excel and Power Point software applications.

Candidates must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background.

Additional/Important Skillsets:

Member Focus builds member confidence, is committed to increasing member satisfaction, sets achievable member expectations, assumes responsibility for solving members problems, ensures commitments to members are met, solicits opinions and ideas from members, responds to internal customers

Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments

Teamwork - Has good listening skills; interacts with people effectively and builds strong relationships within own team and across groups; is flexible/open-minded; meets deadlines and responsibilities; listens to others and values opinions; helps team leader to meet goals; puts group goals ahead of own goals; promotes a positive team atmosphere. Solicits performance feedback and handles constructive criticism.

Dependability - Reliable to team and credit union; completes work in a timely and consistent matter; meets commitments; works independently and as part of the greater team; takes personal responsibility for job performance and accepts accountability; handles change; sets personal standards; stays focused under pressure; meets attendance/punctuality requirements.

Work Standards - Sets and maintains high performance standards; pays close attention to detail, accuracy and completeness of work; is committed to excellence; shows concern for all aspects of the job and follows up on work outputs; looks for improvements continuously and owns/acts on challenges and pro-actively recommends solutions

Decision Making/Judgement - Makes sound decisions that impact and support the business, financial or otherwise.

Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when appropriate, and communicates decisions to others.

Physical Requirements:

To perform this job successfully, the employee must be able to perform each essential job duty satisfactorily. All employees must be able to communicate face to face or through technology with or without reasonable accommodation. Employee will be in an office environment (well-lighted, heated, and air-conditioned) typically stationed at a desk or table. Employee will be asked to sit and stand for various increments of time, and to lift/push up 10 lbs. Clerical office duties on various forms of technology are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

All positions that have lending responsibilities must comply with all requirements under the SAFE ACT, as well as the Credit Union's policies and procedures related to the SAFE ACT. This includes an obligation on the employee's part to ensure that NMLA registration pertaining to the SAFE ACT is kept current. The employee must notify the Credit Union within 30 days of any changes that need to be reflected on the NMLS registry.

Georgia's Own Credit Union is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with obligations under federal law, every company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance women, minorities, disabled veterans, special disabled veterans, veterans of the Vietnam era, and other eligible veterans.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.