Production Coordinator

Production And Flooring Manager

Floor Coverings International is North America's leading in-home designer floor coverings brand. Our company is uniquely designed to stand apart from other floor covering providers by delivering remarkable experiences. We specialize in personalized residential flooring, offering tailored support from selection to design and installation. At Floor Coverings International, we are committed to transforming spaces and exceeding customer expectations.

As the Production and Flooring Installation Manager, you'll lead daily operations, manage installer relationships, and ensure customers are delighted from start to finish. This role requires strong leadership, multitasking, attention to detail, and industry knowledge. Bonus opportunities are available based on performance.

Competitive Salary: $55,000-$70,000 - based on experience.

Paid Vacation and Holidays

Company-Provided Computer

Paid Training and Ongoing Development

Full-Time Schedule: (M-F, some weekends if needed)

This role is perfect for a motivated individual ready to bring their installation expertise and leadership to a growing team!

• Experience in flooring installation & production management
• Strong communication skills (phone & in-person)
• Established industry contacts preferred
• Proficient in scheduling, planning, and workflow optimization
• Tech-savvy (Salesforce, Excel, Outlook, etc.)
• Problem-solver with proactive planning skills
• Bilingual (English/Spanish) a plus
• Highly organized and detail-oriented
• Confident decision-making abilities
• Valid driver's license and insurance

Build and nurture lasting relationships to enhance customer satisfaction and retention.

Provide assistance to the sales team, including possible ride-a-longs for complex quotes.

Provide customers and installers with clear updates on project start dates and timelines.

Hold weekly meetings with sales staff to discuss new sales and ongoing projects.

Proactively seek out and evaluate installer talent.

Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.

Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.

Communicate daily with installers to provide updates on project timelines and address any immediate needs.

Address and resolve challenges during construction to keep projects on track.

Organize and oversee product storage, ensuring efficient and orderly warehouse operations.

Conduct regular job site visits to verify that work meets company standards and customer expectations.

Oversee product allocation and manage job costs efficiently.

Take before-and-after photos for every project to ensure accountability and quality

Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.

Compensation: $50,000.00 - $60,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.