Sales Representative

Job Description

Job Description

Pendleton has been woven in the West since 1863. Built on a legacy of craft, quality, and authenticity, our products are known for their timeless design and enduring stories.

The Sales Representative helps grow Pendleton’s wholesale Home, Custom Blanket, and Accessory businesses. This role builds customer relationships, supports seasonal selling, identifies new opportunities, and works across teams to deliver a strong experience for our wholesale partners.

What You’ll Do

Account & Business Management

• Manage relationships with assigned wholesale accounts and serve as a day-to-day contact for customer questions and needs.

• Identify opportunities to grow sales with existing customers and prospect new Home, Custom Blanket, and Accessory accounts.

• Support account plans and sales goals in partnership with Sales leadership.

• Share customer needs and priorities with internal teams.

Seasonal Sales & Account Strategy

• Support seasonal selling through product presentations, assortment recommendations, customer follow-up, and order placement.

• Partner with Merchandising and Sales leadership to select products that fit customer needs and Pendleton’s brand.

• Track sales and product performance to identify opportunities and potential risks.

• Share customer and market feedback to help inform future sales and product decisions.

Order & Business Management

• Coordinate order placement, changes, delivery requirements, and other account needs.

• Work with Order Services, Planning, and Sales Operations to address product availability and delivery questions.

• Keep customers informed and help resolve issues promptly.

Key Account & Channel Management

• Support in-store and online wholesale opportunities for assigned accounts.

• Help grow Custom Blanket sales by identifying customer needs and following up on opportunities.

• Share input on products, assortments, and market trends, particularly across Home and Accessories.

Customer & Cross-Functional Collaboration

• Participate in trade shows, sales meetings, and customer appointments as needed.

• Coordinate samples and presentation materials with internal partners.

• Work across teams to follow through on customer commitments and sales priorities.

• Support special Sales Division projects as assigned.

What You Bring

• 2–4 years of sales experience, preferably in wholesale, consumer products, apparel, home goods, or a related field.

• Experience building customer relationships, prospecting, and following through on sales opportunities.

• Comfort presenting products and communicating with customers by phone, email, and in person.

• Ability to manage multiple accounts, orders, and deadlines with strong attention to detail.

• Ability to use sales data to understand performance and identify opportunities.

• Strong communication, organization, and problem-solving skills.

• Proficiency with Microsoft Office, particularly Excel, PowerPoint, and Outlook.

• Experience with a B2B wholesale platform such as NuOrder or Elastic is a plus.

• Appreciation for quality products, craftsmanship, and Pendleton’s history.

Benefits & Perks

At Pendleton, we believe taking care of our people is just as important as taking care of our business. We offer a thoughtful benefits package designed to support your health, well-being, and financial future, including:

• Health & Wellness: Medical, dental, and vision coverage, with Pendleton covering the majority of employee premiums.

• Your Future: 401(k) with a company match of up to 3.5%.

• Time to Recharge: PTO from your first day, plus eleven paid holidays for eligible corporate employees.

• Peace of Mind: Company-paid life and long-term disability insurance.

• Support for Life: Flexible spending accounts, confidential employee assistance resources, and access to applicable paid family and medical leave programs.

• The Pendleton Perk: Employee discounts on the products and timeless styles that have been part of Pendleton for generations.