TikTok Shop - TikTok Shop Partner, Strategy & Operations Manager

TikTok Shop - TikTok Shop Partner, Strategy & Operations Manager Location: Employment Type: Regular Job Code:

A25903

Responsibilities Focus on core pain points within the Partner ecosystem. Conduct in-depth, periodic analysis of TTS operation challenges to uncover best‑practice cases and reusable methodologies, providing insights to support business decisions. Lead the iteration and upgrade of the partner capability tiering system, and—aligned with overall business rhythm and stage goals—formulate refined growth strategies to drive continuous capability improvement among partners. Collaborate with partners to develop customized strategies that align with their business goals and TikTok Shop's capabilities. Identify business models and implement special projects and best practices for optimizing visibility and sales on the platform. Based on partner growth needs, take the lead in building, categorizing, and curating a comprehensive knowledge system, accumulating a full‑chain operations knowledge base. Continuously track the real‑world application of knowledge content, leverage data feedback to optimize both the knowledge base and the case library, ensuring that support for partners is precise, practical, and effective. With ecosystem development, GMV growth, and merchant penetration as core objectives, design targeted strategies and implementation plans. Oversee end‑to‑end execution, monitor progress along the full operational chain, and continuously optimize strategies through data‑backed reviews to ensure achievement of business goals. Act as a core cross‑functional collaborator, establishing close partnerships with internal business units, internal and external marketing teams, and external industry partners. Integrate resources to implement growth‑driving initiatives for partners, track capability improvements and merchant collaboration outcomes, and foster complete business loops. Qualifications Minimum Qualifications Bachelor’s degree in Business, Economics, Marketing, Data Science, or a related field. Over 5 years of operational experience in e‑commerce platforms, with priority given to candidates experienced in strategy middle platforms. Deep understanding of partners or merchant operating models; prior experience in managing partners or influencer agencies is a strong plus, with the ability to quickly align with business needs. Experience in product operations or data analysis, with proficiency in using data analysis tools to identify business issues and evaluate strategy effectiveness, providing data‑driven support for strategic optimization. Preferred Qualifications Strong project management capabilities with proven experience in cross‑department collaboration. Skilled in resource coordination and project execution; goal‑oriented and capable of managing projects efficiently from planning through to implementation. Solid foundation in strategy formulation and execution, with exceptional business analysis skills. Proactive, quick‑learning, and highly self‑driven, able to respond rapidly to business changes and develop actionable solutions. Excellent communication skills, capable of clearly articulating strategic logic and driving alignment across teams. Job Information The base salary range for this position in the selected city is $115,520 - $273,600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice. Legal Notice: Los Angeles County (unincorporated) Candidates Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; Exercising sound judgment. #J-18808-Ljbffr TikTok