Branch Manager

Branch Manager

Key responsibilities and accountabilities: Branch Sales and Financial Management Work closely with COO and other executives to determine sales targets Ensure branch staff is aware of sales targets and review progress toward these goals with staff on a quarterly basis Manage and motivate branch staff to meet and strive to exceed sales goals Track branch finances to manage expenses Personnel Management Supervise branch personnel in sales, service, warehouse, delivery, shipping and receiving, inventory-taking, and branch support functions Conduct regular staff meetings to Communicate objectives and goals Foster open communication flow Encourage employee suggestions and comments Plan and prepare branch staff schedules by assigning employees specific duties to ensure effective utilization of personnel Continually review employee skill and knowledge levels Identify areas which need improvement and coordinate training efforts Conduct timely and objective performance evaluations Administer disciplinary process within the branch, including counseling, dispensing oral and written warnings, suspensions, and terminations Branch and Warehouse Operations Coordinate the daily warehouse staffing and activities, including: Shipping Receiving Sanitation Inventory control Participate in the development of branch performance standards with regard to: Operating loss control Compliance with corporate policies and procedures Oversee warehouse safety programs to ensure a safe, clean workplace for employees Ensure that warehouse personnel have safe, efficient equipment in order to perform stocking, distribution and delivery functions Maintain warehouse equipment through preventative maintenance programs Ensure all necessary repairs are performed Ensure compliance with OSHA, local, and state regulations Customer Service Lead branch staff in achieving and maintaining a professional and positive rapport with customers by providing the best possible service Review and resolve customer issues and complaints regarding service, products, or personnel Gauge customer preferences to help determine the focus of sales efforts Communication and Reporting Complete all required reports in a timely and professional manner, including: BMAR Reports Refrigerant Inventory Reports Copper Inventory Reports Attend company-wide team meetings to collaborate with other department members, and to exchange product and sales information Pay Range: $80,000-95,000 Qualified Applicants must be legally authorized for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion, national origin, citizenship, ancestry, disability, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, age, sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.