Field Service Engineer II - Semiconductor

About this position Field Service Engineer II – Semiconductor Job ID: 33153 | Type: Full‑Time | # of Openings: 1 | Category: Field Service | Location: US-CA-San Jose This position performs support of high vacuum equipment for PVD and related robotics. Understanding of vacuum technology is helpful; general practices and procedures within the semiconductor field are applied to perform field service duties in customers' clean rooms. The position provides on‑call technical support, which may require off‑shift work. The job requires full‑time presence at assigned office(s)/worksite(s). Responsibilities Monitor, inspect, set up, calibrate, and maintain semiconductor process equipment in the field to prevent equipment downtime. Troubleshoot hardware and software issues and implement solutions. Collect data for software issues and discuss with headquarters in Japan. Accurately document all maintenance activity and provide field service reports. Install equipment control software and maintain record of software revision history. Participate in the installation of equipment at customer sites. Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work. Provide training and assistance to other technicians. Effectively communicate with customers, Canon USA, and Canon‑Anelva Japan employees. Escalate serious or complicated repair problems to senior level team members. Qualifications HS Diploma, GED, or equivalent experience required. AA or BS degree in a related field preferred, plus 1–2 years of related experience (e.g., FSE or Technician position in a semiconductor equipment company). PVD or semiconductor vacuum equipment experience. Multi‑chamber cluster systems and robotics experience highly preferred. Ability to understand electrical and mechanical drawings for troubleshooting. Experience with PLC and other software applications is a plus. Ability to work independently following 3–6 months of on‑the‑job training. Must have analytical skills for problem analysis and resolution. Decide on problem‑solving roadmap and follow methodical means to resolution. Recommend spare and consumable parts for PMs and repairs. Job may require domestic travel up to 25% and international travel for training. May require considerable travel throughout sales territory; valid driver’s license and acceptable driving record necessary. Position may require ability to work flexible shifts. Requires ability to lift approx. 50 lbs. Bilingual communication skills helpful but not required (Japanese/English). Substantial amount of standing, walking, typing, grasping, talking, and hearing; occasional kneeling, crouching, stooping, reaching, pushing, pulling, and climbing stairs or ladder. Work environment includes cleanroom conditions; may involve proximity to moving mechanical parts, electrical current, scaffolding, high places, chemical exposure, UV light, lasers, enclosed spaces, narrow aisles, and high‑time‑sensitive situations. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. #J-18808-Ljbffr Canon