Maintenance Director

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit Responsibilities Oversee the hiring, training and managing of all team members in maintenance. This includes preparing work schedules, conducting training staff meetings, completing performance reviews etc. Effectively motivate, discipline, train and evaluate all team members in department. Schedule team members in accordance with budget and ensure department maintains appropriate staffing levels. Ensure that team members maintain a safe and sanitary environment that meets local health department, fire marshal, OSHA and company codes and standards. Maintain regulatory compliance with state fire safety code, health inspections, pool inspections, elevator inspections, and all other applicable regulations. Effectively manage department labor expenses, including minimizing overtime, and managing supply expenses to a budget. Assist Executive Director in development of department budgets including service and supply purchasing, labor expenditures, and capital budget needs. Perform preventative maintenance on all mechanical systems as scheduled. Ensure all PM data is accurate and recorded in a timely manner. Perform general maintenance work on community equipment, building and grounds (equipment repairs, apartment painting etc.). Understand HVAC and other mechanical systems and implement a preventative maintenance (PM) program to properly maintain them. Conduct daily inspections of the building, grounds and key equipment, and perform necessary maintenance and repairs. Oversee and maintain timely resolution of work orders via the established work order system. Participate in in-service training as required by state regulations. Supervise safety and fire protection and prevention programs. This includes inspecting the equipment and work areas at least weekly. Oversee and implement Safety committee initiatives related to maintenance. Maintain drawings, plans and manufacture warranties and instructions on file. Be responsible for maintaining the general appearance of the building (including assisting with event set up and clean up at marketing and resident events). Oversee and supervise outside third party vendors relating to maintenance and grounds services (including landscaping, snow removal, etc.). Maintain a service mentality during service calls and while interacting with others onsite. Perform other duties as assigned. Other Job Functions for All Department Heads Work collaboratively with Executive Director and other department heads to create a positive, hospitality-oriented atmosphere for all associates and residents. Give exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations. Recognize and foster a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community, including assisting at events when needed. Work with Executive Director to effectively train, coach, reward and discipline all subordinates in a timely manner. Complete all departmental-related reports in an accurate and timely manner. Attend and actively contribute relevant departmental information at daily Stand‑Up Meeting. Attend and actively participate in company-hosted webinars, on-site meetings, regional meetings and national meetings as scheduled. Complete in a timely manner all required trainings to maintain appropriate certifications and credentials for position. Meet with all new residents within timeframe set by Executive Director. Participate in the Manager-on‑Duty program, including covering weekends on a rotating basis, as assigned by the Executive Director. Qualifications Must possess a high school diploma or equivalent. Must possess excellent mechanical skills (HVAC, electrical, carpentry, painting etc.) and a minimum of three (3) years’ experience in a supervisory capacity at a building maintenance-related position. Experience working in maintenance with property management, lodging, or Senior Living/Assisted Living/Memory Care is a plus. Must possess excellent mechanical skills (HVAC, electrical, carpentry, plumbing, painting etc.). Exhibit excellent customer service to residents, families and prospects and promote the community in a positive manner. Strong skills diagnosing maintenance problems and resolving issues within budget. Basic familiarity with computers. Valid state driver’s license and clean driving record. Benefits Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA) Paid Parental Leave, Short‑term & Long‑term Disability Industry‑leading PTO Paid Holidays 401k program; including match Tuition reimbursement Employee Assistance Program (EAP) Employee/Resident Referral Bonuses Working Conditions The Maintenance Director works within the Senior Living Community and within the Community grounds. The position will be exposed to residents where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood‑borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets. This position may be exposed to hot/cold temperatures, adverse weather, wet/humid conditions, toxic fumes, odors, pathogens, dusts, and pollens. This position may be required to work weekends and/or holidays as assigned. True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws. True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities. True Connection Communities is a Drug‑Free/Smoke‑Free Workplace. #J-18808-Ljbffr