Contract Clerk

Contract ClerkDowntown Ford Sacramento is a family-owned Ford dealership that has served the Sacramento community since 1911. For more than a century, we've built our name on trust, integrity, and taking care of our customers and employees like family. We're looking for a detail-oriented Contract Clerk to help keep our deals accurate and compliant.Position OverviewThe Contract Clerk connects Sales, F&I, and Accounting. You'll review deal paperwork to make sure it's complete and accurate, support deal-related accounting, and track F&I and aftermarket products, including payments and chargebacks. Accuracy, organization, and the ability to handle several deals at once are essential.Key ResponsibilitiesDeal Paperwork ReviewReview all vehicle sales and lease deal paperwork to make sure it's complete, accurate, and fully signed.Verify that deal figures (price, trade, payoff, taxes, fees, rebates) match across the buyer's order, retail installment contract, and DMS.Identify missing or incorrect documents and work with Sales and F&I to correct them.Keep deal jackets organized, audit-ready, and compliant with California, federal, and lender requirements.AccountingReconcile contracts-in-transit, vehicle receivables, and deal-related schedules.Track trade payoffs, manufacturer rebates, and incentive claims through to receipt.Help with month-end close, including deal reconciliation and sales reporting.Support commission calculations by confirming final deal figures.F&I Product Tracking and ChargebacksTrack F&I and aftermarket products sold on each deal, including Ford Protect service plans, GAP, maintenance plans, and appearance protection.Monitor product payment status and follow up on outstanding items with F&I and providers.Track product cancellations and pro-rated customer refunds.Process and track chargebacks from product providers and lenders, including chargebacks from early payoffs, cancellations, and unwinds.Post chargebacks to the correct deals and accounts and work with F&I and payroll on commission adjustments.Reconcile product payables, chargeback activity, and provider statements every month.What We OfferCompetitive pay: [pay range]Full benefits package401(k)Paid vacation timeMonday–Friday schedule, [hours, e.g., 8:00 AM–5:00 PM]A stable, family-owned workplace with more than 100 years in SacramentoTraining on our systems and processes, plus room to grow in dealership accountingRequirementsCurrent, clean DMV record (MVR).At least 1 year of experience as a contract clerk or in accounting.Strong attention to detail and high accuracy with numbers.Working knowledge of accounts payable/receivable and account reconciliation.Proficiency with Microsoft Excel and comfort learning new software.Ability to manage deadlines and prioritize in a fast-paced environment.Clear, professional communication with salespeople, finance managers, lenders, and vendors.Discretion with confidential customer and financial information.Preferred QualificationsAutomotive dealership experience, especially at a Ford store.Experience with Tekion DMS.Experience tracking F&I products and chargebacks.Familiarity with Ford Credit, RouteOne or Dealertrack portals, and F&I products.Knowledge of California DMV title and registration procedures.Associate's or bachelor's degree in accounting, finance, or business.