Administrative Specialist II (Greenville)

Job Responsibilities Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Greater Greenville Mental Health Center, 124 Mallard St, Greenville, SC 29601. Under general supervision, performs a wide variety of administrative duties for the Center. Exercises judgment and professionalism in dealings with clients. Responsibilities for the Administrative Specialist II Serve as the primary backup to the switchboard operator and provide switchboard coverage for lunch, breaks, and additional support as volume dictates. Update VOIP phone log for the Center. Cover the AOS and CAF reception areas as needed, including performing cashier duties and collecting fees paid as part of coverage. Review incoming mail for routing, response, filing, or action; deliver mail, organize and maintain returned mail database; update patient records for returned mail. Maintain electronic postage meter, including ordering postage supplies and reloading postage funds as needed. Update patient data sheets daily. Review patient data in EHR and update files as needed. Communicate updates daily to the front office team. Retrieve daily report data from Intouch Communications for Greenville Clinic; reschedule or cancel appointments accordingly. Send letters to patients about updating their voter registration. Minimum and Additional Requirements A high school diploma (related clerical experience may be substituted for a high school diploma). Two (2) years of clerical experience, or an associate degree in secretarial science or a related field; or three (3) years of clerical experience. Preferred Qualifications Bilingual abilities in English and Spanish (or another language) are a plus. Post-Hire Expectations Have general knowledge of office practices and procedures. Have the ability to collect, compile, and assemble information in a clear, concise manner. Have the ability to communicate effectively with the public. Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification. Equal Employment Opportunity The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited to lactation), national origin, age (40 or older), disability or genetic information. Benefits Health, dental, vision, long‑term disability, and life insurance for employees, spouse, and children. Prescription coverage and wellness benefits included in health insurance. Other insurance benefits: dental, vision, term life insurance, long‑term disability, and flexible spending accounts for health and child care expenses. 15 days annual vacation leave per year. 15 days sick leave per year. 13 paid holidays. Paid parental leave. S.C. Deferred Compensation Program available. Retirement benefit choices: State Retirement Plan (SCRS) and State Optional Retirement Program (State ORP). Tuition assistance; work‑life balance programs such as telecommuting and flexible work schedules; discounts on purchases, travel and more. #J-18808-Ljbffr State of South Carolina