Administrative Specialist II (Greenville)

Administrative Specialist II

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Greater Greenville Mental Health Center, 124 Mallard St, Greenville, SC 29601.

Under general supervision, performs a wide variety of administrative duties for Center. Exercises judgment in professionalism in dealings with clients. Responsibilities for the Administrative Specialist II include:

• Serve as the primary backup to the switchboard operator to include switchboard coverage for lunch, breaks, and additional support as volume dictates. Update VOIP phone log for Center. Cover the AOS and CAF reception areas as needed to include performing cashier duties and collection of fees paid as part of coverage.
• Review incoming mail for routing, response, filing, or action; deliver mail, organize and maintain returned mail database; update patients records for returned mail. Maintain electronic postage meter to include ordering postage supplies and reloading postage funds as needed.
• Update patient data sheets daily. Review patient data in EHR and updates file as needed. Communicate updates daily to front office team.
• Retrieve daily report data from Intouch Communications for Greenville Clinic; Reschedule or cancel appointments accordingly.
• Send letters to patients about updating their voter registration.

Minimum and Additional Requirements

• A high school diploma. Related clerical experience may be substituted for a high school diploma.
• Two (2) years of clerical experience, or an associate degree in secretarial science or a related field; or three (3) years of clerical experience.

Preferred Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, employees must:

• Have general knowledge of office practices/procedures.
• Have the ability to collect, compile and assemble information in a clear, concise manner.
• Have the ability to communicate effectively with the public.
• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan ( SCRS )
• State Optional Retirement Program ( State ORP )

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.