Fleet Services Manager

Become part of a team that thrives on Professionalism, Innovation, Customer Experience, Integrity, and Teamwork — the values that guide how we serve our community. The Fleet Services Manager ensures the efficient operation and reliability of the City’s vehicle and equipment fleet. This role oversees maintenance and repair activities, manages parts inventory, and administers the fleet management system to optimize performance and compliance. By leading shop operations and supervising personnel, the position supports critical city services through safe, well-maintained vehicles and equipment. The following list highlights the main responsibilities of this position. While it covers the core tasks, it may not include every duty that could be assigned. Employees may be asked to take on other responsibilities as needed to support the team and department. Manage the efficient and effective operations of City-owned and leased fleet assets to ensure reliability and compliance. Develop and administer the Fleet Services Division budget, including monitoring expenditures, authorizing payments, and conducting financial negotiations. Administer and maintain fleet-related contracts; coordinate renewals and obtain competitive quotes in collaboration with the Purchasing Department. Lead personnel management activities, including hiring, training, supervising, and evaluating staff; assign work, monitor quality, and provide technical guidance and professional development opportunities. Oversee daily maintenance shop operations, ensuring timely and high-quality repairs; establish and monitor preventative maintenance schedules for vehicles and equipment. Maintain and update the Division’s fleet management system and preventative maintenance database; ensure accurate records and provide operational status updates. Promote and enforce workplace safety standards; conduct inspections, monitor compliance, and maintain the Automotive Vehicle Location (AVL) system for fleet tracking. Provide exceptional customer service to City departments by addressing maintenance requests, resolving complaints, and ensuring effective communication regarding fleet status. Serve as a technical resource for complex mechanical issues and lead major deployment efforts when required. Participate in emergency operations and on-call rotations; ensure readiness of on-call vehicles and provide assistance during critical incidents. Perform other duties as assigned to support the operational and strategic goals of the Fleet Services Division.

MINIMUM REQUIREMENTS

High school diploma or GED equivalent. Ten (10) years of experience supervising fleet services operations. Valid Texas driver’s license with an acceptable driving record.

PREFERRED QUALIFICATIONS

Automotive Service Excellence (ASE) Certification

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of complex diagrams, charts, vehicle and equipment specifications, technical repair manuals, and fleet documentation to ensure accurate interpretation and application. Skill in effective verbal and written communication to build and maintain positive relationships with City departments, external agencies, vendors, and service providers. Skill in supervising, training, and evaluating personnel, including assigning work and monitoring performance to achieve operational goals. Skill in managing fleet maintenance and repair projects, fuel budgets, and the City’s fleet leasing program to ensure cost-effective and efficient operations. Ability to analyze operational needs, prioritize tasks, and implement solutions that align with organizational objectives.

PHYSICAL DEMANDS

This position requires lifting up to 100 pounds occasionally. Subject to walking, vision, hearing and talking constantly; standing, sitting, lifting, reaching and foot controls frequently; pushing/pulling, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing and balancing occasionally; carrying rarely.

WORK ENVIRONMENT

Working conditions involves exposure to variable and/or extreme weather conditions, heavy equipment, fleet machinery, hazardous chemicals/materials, infectious diseases, cuts, burns, or other physical harm. Utilizes personal protective equipment as required. This is a safety sensitive position. #J-18808-Ljbffr San Marcos, Texas